How to send messages, photos, and packages
Staying in touch with someone at Tulia Unit means using approved vendor systems for video, phone, and e-messages. Remote video visits happen through kiosks—schedule them on the vendor website. Eligible inmates can receive contact or general remote visits up to 60 minutes once per month. Tablet-based video visits are scheduled separately through the TDCJ visitation portal at https://visitation.tdcj.texas.gov/Visitation/. For phone calls, register your number at texasprisonphone.com (have the inmate's TDCJ ID ready). Vendor account and payment rules apply. For electronic messages, create an account at JPay (www.jpay.com) and buy electronic stamps before your messages can be delivered. One heads-up: Securus says that starting December 1, 2025, you'll need a funded AdvanceConnect account to pay for phone calls.
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Confused about whether to send mail to an inmate's unit or TDCJ's Digital Mail Processing Center? You're not alone. Here's the breakdown, plus the exact address format TDCJ requires.
Remote kiosk video visits must be scheduled through the vendor website and, for eligible inmates, are available up to 60 minutes once per month. Tablet video visits are scheduled through the TDCJ visitation portal at https://visitation.tdcj.texas.gov/Visitation/.
Register your telephone number at texasprisonphone.com, and have the inmate’s TDCJ ID ready in case it’s requested. Calls run through the vendor system, so you’ll need to follow their account setup and payment rules.
Create an account at www.jpay.com and purchase the electronic stamps required by the vendor before messages can be delivered. Vendor screening and delivery rules apply to messages and attachments.
Yes. Securus informs families that effective December 1, 2025, a funded AdvanceConnect account will be required to pay for phone calls.
Send personal mail to the TDCJ Digital Processing Center at PO Box 660400, Dallas, TX 75266-0400. Put the inmate’s full name and TDCJ number on the envelope.
Yes, but only if the books or magazines are mailed directly by the publisher, publication supplier, bookstore, or an online bookseller. These items are reviewed and can be rejected.
Planning a TDCJ visit? The two big questions are usually: "How long do I get?" and "How often can I go?" Here's what to expect for standard visits, how custody level affects frequency, and when you might qualify for extra time.
Trying to help someone in TDCJ with visits, phone calls, or commissary money? The official Visitors List is central to all of it. The catch: it's limited to 10 names and can only be changed at set intervals—so planning ahead matters.
Planning a visit is easier when you know the weekend hours, how long you'll actually get face-to-face, and how TDCJ's visiting cycle affects when you can come back.
