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How to Request Reports, Fingerprints, and Other Records from LASD (for Twin Towers-related Cases)

Need LASD records connected to a Twin Towers-related case? Start by calling the Records and Identification Bureau to submit your request, then schedule an appointment to pick up your documents. You can also send a written request by mail.

• 3 min read Verified from official sources

LASD's Records and Identification Bureau, Public Services Section is open Monday through Thursday, 8:00 a.m. to 5:00 p.m. Pickups are by appointment only, so don't plan on walking in. You'll need to arrange a time in advance.

Calling is the fastest way to get started. Dial (562) 345-4441 to submit a records request or schedule a pickup appointment. This is the number LASD provides for both starting the process and setting up your appointment.

You can also submit a written request by mail. Send it to: Records and Identification Bureau, Attention: Records Inquiry, Non-Law Enforcement Section, 12440 East Imperial Highway, Suite 400, West Norwalk, California 90650.

Have questions specifically for Records Inquiry? Call (562) 345-4448. This number is useful for following up on a mailed request or confirming where something should be directed.

Payments Overview

  • ✓ Cash
  • ✓ Personal checks (payable to the Los Angeles County Sheriff Department or LASD)
  • ✓ Cashier’s checks (payable to the Los Angeles County Sheriff Department or LASD)
  • ✓ Money orders (payable to the Los Angeles County Sheriff Department or LASD)
  • ✓ Credit cards: Visa, Mastercard, American Express
  • ✓ Debit cards

Fees: The amount you pay depends on the service you are requesting. When you call, ask what the total fee will be and which payment method to use for your situation.

If you need fingerprints for an application or background check, LASD performs electronic Live Scan fingerprint submissions to the California Department of Justice and the FBI. They do not offer FBI fingerprint card services, so plan on Live Scan (not ink cards) through this office.

Live Scan isn't one flat fee. LASD charges an agency rolling fee for the service, and that's on top of any Department of Justice (DOJ) and/or FBI government fees.

Checklist Send Request

  • ✓ Call (562) 345-4441 to submit your request and, if you will pick up documents, schedule your appointment.
  • ✓ If you are mailing a written request, send it to: Records and Identification Bureau, Attention: Records Inquiry, Non-Law Enforcement Section, 12440 East Imperial Highway, Suite 400, West Norwalk, California 90650.
  • ✓ Plan your pickup around Public Services Section hours (Monday through Thursday, 8:00 a.m. to 5:00 p.m.). Pickups are by appointment only.
  • ✓ Have an accepted payment method ready: cash, personal check (payable to the Los Angeles County Sheriff Department or LASD), cashier’s check (payable to the Los Angeles County Sheriff Department or LASD), money order (payable to the Los Angeles County Sheriff Department or LASD), credit card (Visa, Mastercard, American Express), or debit card.

Call (562) 345-4441 to submit a request or schedule a pickup appointment. For Records Inquiry questions, call (562) 345-4448. Mailing address for written requests: Records and Identification Bureau, Attention: Records Inquiry, Non-Law Enforcement Section, 12440 East Imperial Highway, Suite 400, West Norwalk, California 90650.

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