How to send messages, photos, and packages
To confirm someone's location or booking number at Twin Towers Correctional Facility, call the Inmate Reception Center (IRC) using the contact numbers listed for the IRC (see facility contacts). For paperwork and official requests, the Records and Identification Bureau Public Services Section handles many family needs by appointment, Monday through Thursday, 8:00 a.m. to 5:00 p.m. Use the listed Records and ID contact to submit requests. If you have an urgent medical concern about a detained person, contact the LASD Medical Command Center, which is staffed 24/7. For routine communication like phone, video, or electronic messaging, California is transitioning to a statewide provider. Set up an account on the department's communications platform, register, and add prepaid funds as required. Confirm which service Twin Towers currently supports during the transition before getting started.
Search for a loved one and send messages and photos in minutes.
Getting mail returned from Twin Towers is frustrating, especially when you're just trying to send support. Most returns happen because of a few specific rules about what's inside the envelope—or even what the envelope looks like.
Call the Inmate Reception Center (IRC) using the facility contact numbers to ask about the person’s location and booking number.
Contact the Records and Identification Bureau Public Services Section and schedule an appointment. It accepts requests Monday through Thursday, 8:00 a.m. to 5:00 p.m., using the listed Records and ID number.
For a medical emergency involving a detained person, contact the LASD Medical Command Center. It is staffed 24 hours a day, 7 days a week.
California is in the middle of transitioning to a statewide communications provider, so start by confirming which platform Twin Towers currently uses. Then create an account on the department's communications platform, register for video or messaging, and add prepaid funds before scheduling visits or sending messages.
Visiting someone at Twin Towers Correctional Facility (TTCF) is straightforward once you know the schedule and come prepared. Here's what you need: visiting hours, how to register, and the two things to have in your pocket before you walk in.
Need to reach someone at Twin Towers? Start with the intake line, then confirm visiting hours before heading there in person.
If your loved one is at Twin Towers and you need staff to know about their medications or mental-health history, faxing the right form with the right identifiers is the fastest way to get that information into the system.
