General guidance for Mail and Photos
Mail and Photos at USP Florence, CO: start with our general mail and photos guide.
Search for a loved one and send messages and photos in minutes.

Trying to stay connected with someone at USP Florence? Start with what the institution has clearly published: in-person visiting hours, the video-visit cutoff rule, and who needs extra approval before visiting.
Read Guide
Sending money is only half the equation. What your loved one can actually spend once funds hit their account matters just as much.
Read Guide
Getting on the approved visiting list at USP Florence comes down to two things: your relationship to the person inside and whether the institution can verify it.
Read GuideBased on official sources and community feedback.Learn how we verify
USP Florence holds visiting hours on Saturdays, Sundays, and holidays from 8:00 a.m. to 3:00 p.m. Video conference visits end 30 minutes before closing. Each visit allows up to four adults and six children at one time. Inmates may have up to ten approved friends or associates on their visiting list (immediate family members are counted separately). SMU inmates face stricter limits: a maximum of five visits per month, and non-general population video visits are generally capped at two hours when video equipment is available. Children under 16 must be accompanied and closely supervised. Visitors ages 16 to 17 need written permission unless they're with a parent, guardian, or immediate family member over 18. Staff can end a visit for security reasons, and if you leave the Visiting Room, your visit is over for the day.
Read full guideCommunication at USP Florence includes phone calls and limited video visiting. Adults in custody who opt into the FSA earn additional monthly phone minutes as an incentive, which helps extend call time. The facility has on-site video conference rooms for SMU/SHU visiting and maintains special attorney-client rooms at the rear of the Visiting Room that families can request for non-in-person visits. Video equipment is limited, so non-general population video visits are generally restricted to about two hours per inmate and scheduled based on availability. You'll need to complete the visitor application and get approved before scheduling a video visit. To receive phone calls, set up an account with the facility's approved phone vendor or accept collect calls.
Read full guideMoney sent to an inmate at USP Florence goes toward commissary purchases, but spending can be restricted. Inmates on commissary restriction may buy up to $15.00 of merchandise per month. Over-the-counter medications and postage stamps don't count toward that limit (commissary list updated October 2017). The commissary also sets item-specific caps: up to 5 copy cards, up to 10 photo tickets, and stamps up to a $9.80 total. OTC items are marked (H) and generally limited to one unit each unless noted. Items marked {CR} are certified religious items, and {H} may also denote Halal where applicable. Orders are strict. No add-ons or substitutions. Miss your commissary call and you forfeit that week's turn. All sales are final. For deposits, use facility-approved methods (online, phone, or in-person) and expect at least a day of processing depending on the vendor.
Read full guideMail and Photos at USP Florence, CO: start with our general mail and photos guide.
On Saturdays, Sundays, and holidays, visiting hours at USP Florence are 8:00 a.m. to 3:00 p.m. Video conference visits end 30 minutes before closing on those days.
VisitationA visit can include up to four adults and six children at one time. Children under 16 must be accompanied and closely supervised during the visit.
VisitationYes. USP Florence allows up to ten approved friends or associates on an inmate’s visiting list, with immediate family members treated separately for visiting list purposes.
VisitationOnce you leave the Visiting Room, your visit is over for that day. The Operations Lieutenant or Complex Duty Officer can also stop or end a visit for improper conduct, rule violations, overcrowding, or other security concerns.
VisitationYes. Under the FSA, adults in custody at USP Florence who opt in earn additional monthly phone minutes as an incentive.
CommunicationYes, but availability is limited. USP Florence has on-site video conference rooms and special attorney-client rooms. Non-general population video visits are generally capped at about two hours per inmate based on equipment availability. You'll need to complete the visitor application and be approved on the inmate's visiting list before scheduling.
CommunicationSearch for your loved one to start communicating today
Visiting hours on Saturdays, Sundays, and holidays are 8:00 a.m. to 3:00 p.m. Video conference visits end 30 minutes before closing.
This guide is compiled from official facility documentation and community feedback. Learn how we verify