Video Visits at USP Florence: What to Expect for SMU and SHU Inmates
If your loved one is in the SMU or SHU at USP Florence, visits happen by video—not in the main Visiting Room. Here's what you need to know about where those visits take place, how long they last, and the monthly limits that apply to SMU inmates.
Where you visit depends on where the inmate is housed. The main Visiting Room is for Cadre (general population) inmates. If your loved one is in the Special Management Unit (SMU) or Special Housing Unit (SHU), you'll meet via video conference rooms instead.
There are also special attorney–client rooms located at the rear of the Visiting Room. Those rooms are separate from the video conference rooms used for SMU/SHU visiting.
Video visits for SMU and SHU inmates are generally capped at two hours. Extra time depends on equipment availability and open booths - so plan for two hours and treat anything beyond that as a bonus, not a guarantee.
SMU inmates at USP Florence are limited to five visits per month. That cap affects everything - how often you travel, how you space out visits, and whether multiple family members visit separately or together.
Who can visit may also be restricted in certain situations. During an inmate's Admission and Orientation period - or for holdovers without a verified visiting list - the Warden may limit visits to immediate family only. If you're not immediate family, you might face delays until your visitor verification clears, even if you'd normally be eligible.
Planning tip: With only five visits allowed per month, treat each slot as valuable. This matters even more during Admission and Orientation or holdover status, when visits may be limited to immediate family until visitor verification is complete.
A few details aren't covered in the official documentation. USP Florence sends transportation directions with the visiting application, but the paperwork doesn't explain how to reserve a video visit, what the sign-up steps look like on your end, or whether any fees apply. Call ahead to confirm the current process before making travel plans.
- ✓ How you reserve a video visit time (and whether requests must be made in advance)
- ✓ Where visitors sign up or check in for the video conference rooms
- ✓ Whether there are any fees tied to video visiting
- ✓ What identification and relationship verification is required, especially during Admission and Orientation or holdover status
- ✓ How the facility decides whether a visit can go longer than two hours (booth/equipment availability)
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