Send Photos & Mail at USP Florence, CO

How to send messages, photos, and packages

Overview

Communication at USP Florence includes phone calls and limited video visiting. Adults in custody who opt into the FSA earn additional monthly phone minutes as an incentive, which helps extend call time. The facility has on-site video conference rooms for SMU/SHU visiting and maintains special attorney-client rooms at the rear of the Visiting Room that families can request for non-in-person visits. Video equipment is limited, so non-general population video visits are generally restricted to about two hours per inmate and scheduled based on availability. You'll need to complete the visitor application and get approved before scheduling a video visit. To receive phone calls, set up an account with the facility's approved phone vendor or accept collect calls.

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Quick Facts

  • Under the FSA, all adults in custody at USP Florence who opt in will earn additional monthly phone minutes as an incentive.
  • USP Florence provides video conference rooms for SMU/SHU inmate visiting and has special attorney‑client rooms at the rear of the Visiting Room.
  • Because video equipment is limited, video visits for non‑general population inmates are generally limited to two hours per inmate, subject to availability.
  • USP Florence will provide directions and institution phone numbers to proposed visitors when they submit the visiting application.

Common Questions

Does USP Florence give inmates extra phone minutes under the FSA?

Yes. Under the FSA, adults in custody at USP Florence who opt in earn additional monthly phone minutes as an incentive.

Can I schedule a video visit with an inmate at USP Florence?

Yes, but availability is limited. USP Florence has on-site video conference rooms and special attorney-client rooms. Non-general population video visits are generally capped at about two hours per inmate based on equipment availability. You'll need to complete the visitor application and be approved on the inmate's visiting list before scheduling.

How do I receive phone calls from someone at USP Florence?

Set up a prepaid account with the facility's approved phone vendor or accept collect calls, depending on what the institution offers. If the person you're calling opts into the FSA, they can earn extra monthly phone minutes.

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