Sending Money

How to Send Money to Facility

Sending money is usually straightforward once you get the timing right. The biggest thing to plan around is when deposits actually post to the inmate's account.

2 min read Based on general IL policies
How to Send Money to Facility

Funds sent through MoneyGram ExpressPayment between 7:00 a.m. and 9:00 p.m. EST typically post to the inmate account within 2 to 4 hours. Send after 9:00 p.m. EST, and it won't post until 7:00 a.m. EST the next morning. Processing runs seven days a week, holidays included. That's helpful if you need to get money to someone over a weekend or holiday. Just keep the time of day in mind, since that determines whether it shows up the same day or the following morning.

Note: The Trust Fund and Deposit Fund Manual lists the TRULINCS Contact Request Form as BP-A1054. If staff ask for a form name or number, having that identifier handy can save you some back-and-forth.

Steps to Follow

  • Send MoneyGram ExpressPayment funds between 7:00 a.m. and 9:00 p.m. EST if you want the best chance of same-day posting (within 2 to 4 hours).
  • If you send after 9:00 p.m. EST, plan for the money to post at 7:00 a.m. EST the next morning.
  • Don’t assume weekends or holidays slow things down. Funds are received and processed seven days per week, including holidays.

If your situation involves TRULINCS paperwork (contact-related requests, for example), ask the facility about the TRULINCS Contact Request Form. Confirm whether they refer to it as BP-A1054, which is how it's listed in the Trust Fund and Deposit Fund Manual.

How to Send Money to Facility
  1. Ask what posting window they follow: Confirm that MoneyGram ExpressPayment deposits sent between 7:00 a.m. and 9:00 p.m. EST post within 2 to 4 hours.
  2. Confirm the after-hours cutoff: Verify that deposits sent after 9:00 p.m. EST post at 7:00 a.m. EST the following morning.
  3. Double-check weekend and holiday processing: Ask whether they process deposits seven days per week, including holidays, so you can plan around urgent needs.

If you're told to use a TRULINCS contact form, confirm the exact form name and number the facility uses. Check whether it matches BP-A1054. Also ask how you or your loved one should obtain and submit the form. The form label alone won't tell you the local process.

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