How to send messages, photos, and packages
Staying in touch with someone at USP Victorville typically means phone, video, or approved messaging platforms. The facility uses TRUFONE for inmate telephone calls. Call recordings are kept temporarily and deleted after 180 days unless retained for legal or administrative purposes. Standard audio calls from institution phones or tablets are generally free. For video visits or electronic messaging, you'll need to create an account on the department communications platform (web or mobile), register for the service, and add funds through the app's prepaid feature when required. Because the state is transitioning systems and some institutions may still use an older provider, confirm which platform USP Victorville currently supports. Verify schedules by contacting the facility before you plan a visit.
Search for a loved one and send messages and photos in minutes.
TRUFONE stores call recordings temporarily and deletes them after 180 days unless they are retained for legal or administrative reasons.
Yes. Create an account on the department communications platform and register for video and/or messaging. If prepaid video is required, add funds through the platform's prepaid feature. Confirm which provider the facility currently supports during the transition.
Yes. Standard audio calls from institution phones and tablets are generally free.
Your first visit goes much smoother when you arrive with the right ID and know what to expect at the front desk. Here's what USP Victorville requires for identification, check-in, and clearing out at the end.
Your first visit to Victorville goes a lot smoother when you know what staff will check at the front end. This walkthrough covers the ID requirement, the BP‑A0224 form, the visitor log, and the most common reasons people get turned away at check‑in.
Your first visit can feel overwhelming, but check-in at Victorville is straightforward once you know what to expect. This guide covers the three things that trip people up most: your photo ID, the BP‑A0224 form, and the sign-in process.
