How to Contact an Inmate at Facility

Need to mail paperwork or documents related to visits? Send them to the Central Utah Correctional Facility Visiting Office at PO Box 550, Gunnison, UT 84634.

You can email a copy of your government-issued photo ID to cucfvisiting@utah.gov. This is the CUCF visiting office email, and it's also the address to use for other visit-related communication.

Have questions about visiting? Call the CUCF visiting office at 435-528-6266.

Video visits run through ThrIVE. To schedule one, email uspvisiting@utah.gov. If you try to log in and get an "Invalid Credentials" error, call the DOC at 801-576-7051 or 801-576-7014 to request a replacement password.

Steps to Follow

• ✓ Mail visiting paperwork or documents to: Central Utah Correctional Facility Visiting Office, PO Box 550, Gunnison, UT 84634
• ✓ Email a copy of your government-issued photo ID for CUCF visits to: cucfvisiting@utah.gov
• ✓ Call the CUCF visiting office if you need help with visit-related questions: 435-528-6266
• ✓ For ThrIVE video visit scheduling, email: uspvisiting@utah.gov

1. Re-enter your login details carefully - Type the email and password exactly as provided (including capitalization).
2. Call for a replacement password if it still fails - Contact the DOC at 801-576-7051 or 801-576-7014 and ask for a replacement password if you’re seeing “Invalid Credentials.”

Before you send documents, email your ID, or set up a video visit, double-check that you're using the right contact for what you need. Here's a quick recap: the CUCF Visiting Office mailing address is PO Box 550, Gunnison, UT 84634. The visiting email is cucfvisiting@utah.gov, and the visiting office phone number is 435-528-6266. For ThrIVE video visits, the scheduling email is uspvisiting@utah.gov. If you need password help, the DOC numbers are 801-576-7051 or 801-576-7014. Got questions these contacts don't cover (like current visit procedures or what to include in an email)? Ask when you call or write so you don't lose time going back and forth.