Visitor Applications, Processing Times, Renewal, and Who to Contact at USCF/CUCF

Visitor applications for USCF and CUCF take 6 to 8 weeks to process, so a waiting period after you submit everything is completely normal. Approval isn't a one-time thing, either. You must renew your visiting application every year (12 months from the approval date). If your address changes after you're approved, notify visiting staff in writing within 10 days of the new address. Miss that deadline and your visiting privileges can be suspended.

Applications for USCF/CUCF take 6 to 8 weeks to process. That timeline assumes your application is complete, with all required documentation and a signed consent form included. If you'd like a mailed notice telling you whether you were approved or denied, tuck a self-addressed stamped envelope into your application so visiting staff can send the result back to you.

For USCF, mail or deliver your completed visitor application form, signed consent form, and all required documentation to: Utah State Correctional Facility Visiting Office, PO Box 165300, Salt Lake City, UT 84116. Make sure your paperwork includes the inmate's clearly printed name and offender number so staff can match it to the right person.

For CUCF, mail or deliver your completed visitor application form, signed consent form, and all required documentation to: Central Utah Correctional Facility Visiting Office, PO Box 550, Gunnison, UT 84634. Same as USCF: include the inmate's clearly printed name and offender number on your documentation so it gets routed correctly.

Emails Phones

• ✓ USCF scheduling (fastest response): uspscheduleavisit@utah.gov
• ✓ USCF application questions: uspvisiting@utah.gov
• ✓ USCF visiting office phone: 801-522-7046
• ✓ CUCF visiting office email: cucfvisiting@utah.gov
• ✓ CUCF visiting office phone: 435-528-6266

For scheduling a visit at USCF, email uspscheduleavisit@utah.gov. That's listed as the quickest way to get a scheduling response. For USCF application status or general application questions, use uspvisiting@utah.gov instead. At CUCF, the general visiting office email is cucfvisiting@utah.gov, and you can call the visiting office at 435-528-6266. USCF's visiting office line is 801-522-7046.

Getting approved is just the first step. You need to keep your visiting status current by submitting a renewal form every 12 months from your approval date. It's your responsibility to send that renewal to USCF or CUCF visiting staff before it lapses.

1. Pick the right channel: Mail or deliver your packet to the correct visiting office (USCF: PO Box 165300, Salt Lake City, UT 84116; CUCF: PO Box 550, Gunnison, UT 84634). For email follow-up, use uspvisiting@utah.gov for USCF or cucfvisiting@utah.gov for CUCF.
2. Use a clear subject line: Example, “Visitor application follow-up” or “Video visiting ID submission,” and include the inmate’s name and offender number in the subject or first line.
3. Keep your message short: State what you submitted (application, renewal, or ID for video visiting) and the date you sent it. If you are checking status, remember applications take 6 to 8 weeks to process.
4. Attach the key items: If you are setting up video visiting, email a copy of your government-issued photo ID to uspvisiting@utah.gov (USCF) or cucfvisiting@utah.gov (CUCF). If you are mailing an application, include the completed application form, signed consent form, and required documentation.
5. Add mail return if you want it: If you want a mailed approval or denial notice, include a self-addressed stamped envelope in your mailed application packet.

• ✓ Completed visitor application form
• ✓ Signed consent form
• ✓ Required documentation (make sure it includes the inmate’s clearly printed name and offender number)
• ✓ For video visiting, a copy of your government-issued photo ID emailed to uspvisiting@utah.gov (USCF) or cucfvisiting@utah.gov (CUCF)
• ✓ Self-addressed stamped envelope (optional, if you want mailed approval or denial notice)