How to Send Money to Facility
Sending money for phone calls can be confusing, especially with the recent provider switch. Here are the two supported options, plus what to do if you still have money sitting in an older account.
Also known as: Vienna Correctional Center
Review available deposit, commissary, money order, and online payment information for sending money to an inmate at Vienna Corrections Center, IL.
You can add money for commissary, phone time, and other trust-account needs at Vienna Corrections Center using facility-approved options like online vendors, kiosks, retail agents, or vendor mail-in methods. Before sending anything, confirm the incarcerated person's full name and booking or ID details so the deposit posts correctly. For phone funding, Vienna uses ICSolutions Friends & Family prepaid accounts. Phone minutes can also be purchased through commissary and charged to the inmate's trust account. One thing to know about the Securus to ICSolutions vendor transition: Securus Advance Connect balances will not transfer automatically. You'll need to contact Securus directly to request a refund. Expect a one to two day phone-service interruption, though delays could run longer. Electronic deposits usually post faster than mailed payments.
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Sending money for phone calls can be confusing, especially with the recent provider switch. Here are the two supported options, plus what to do if you still have money sitting in an older account.
Use facility-approved options such as an online vendor, a kiosk, retail agent locations, or the vendor’s mail-in method. Verify the inmate’s full name and booking or ID (or date of birth) before you submit a deposit. Electronic deposits usually post faster than mailed payments.
Yes. You can fund phone calls through an ICSolutions Friends & Family prepaid account. Inmates can also buy phone minutes through commissary, charged to their trust account.
No. Securus Advance Connect balances won't automatically transfer to ICSolutions, so you'll need to contact Securus to request a refund. Expect a one to two day phone-service interruption during the switch, though it could last longer if there are unexpected delays.
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