How to visit, scheduling, dress code, and visitor requirements
Visitation at Wake County Detention Center (3301 Hammond Road) is video-only—there are no routine in-person contact visits. Hours run Monday–Thursday, 9 a.m.–1:30 p.m. and 4:00 p.m.–6:30 p.m., with no visits on county holidays. You'll need to schedule at least 24 hours ahead by calling 919-857-9103 (scheduling calls accepted Monday–Thursday, 8 a.m. to 5 p.m.). Each inmate gets one 30-minute visit per week. Up to two visitors can attend at once—either two adults, or one adult and one child. Anyone under 16 must be accompanied by someone 18 or older. Bring a photo ID and leave it at the registration desk during your visit. Store personal items in lockers; staff won't accept money, messages, letters, or packages during visitation.
Search for a loved one and send messages and photos in minutes.
Wake County limits how many people can visit at once—and that matters if you're bringing a child. Here's the rule, plus time limits and age requirements you need to know.
Traveling from far outside Raleigh? Wake County Detention offers a
Wake County Detention Center on Hammond Road uses video visitation only. You'll visit in person at the facility—3301 Hammond Road in Raleigh—but connect with your loved one through a video screen rather than face-to-face.
Scheduling your first video visit at Wake County Detention Center is straightforward once you know the number to call and when to call it.
Once you know the available time slots, the phone number to call, and the visitor limits, scheduling your first video visit is simple.
Traveling from far away and regular visiting hours don't work for you? Wake County Jail offers a "special visit" option for out-of-town visitors. Here's how to find out if you qualify and how to schedule one.
Visiting someone at Wake County Detention? What you wear matters. The facility enforces a strict dress code, and staff will turn you away if your outfit doesn't meet their standards.
A little prep goes a long way. This checklist covers what ID you need, visitor limits, locker rules, and items that'll get your visit denied.
Planning a visit at a Wake County detention facility? The schedule runs on two daily time blocks — with one important holiday exception you should know about.
Visiting someone at Wake County Detention goes smoother when you bring the right ID, leave extras behind, and dress appropriately. Here's what you need to know to avoid getting turned away at the door.
Visits at Wake County Detention Center (Hammond Road) are video-only for routine visitation. Special visits are also non-contact and conducted by video visitation.
Schedule at least 24 hours in advance by calling 919-857-9103. Appointment calls are handled Monday–Thursday between 8:00 a.m. and 5:00 p.m.
You must present picture identification at registration and leave it at the registration desk for the duration of the visit. Acceptable IDs include U.S. government-issued ID cards, U.S. passports, international passports, non-U.S. government IDs, and Mexican Consular IDs.
Sending money by mail? Wake County Detention accepts money orders, certified checks, and payroll checks. Here's the catch: mailed funds sit in escrow for 14 days before the inmate can spend them. This waiting period gives the check or money order time to clear. Make the payment out to the inmate's full name so the facility can apply it correctly. Personal checks aren't accepted for mail deposits—stick with an approved payment type from the start to avoid having your deposit returned.
Sending a letter, photo, or drawing to someone in Wake County detention? Here's the key thing to know: personal mail gets scanned and delivered digitally to a tablet. That's why you'll mail it to a P.O. Box in Phoenix, Maryland—not directly to the jail.
Putting money on someone's account at Wake County? The method you pick determines how fast they can actually use it — and whether you'll waste a trip. Here's what you need to know about approved options, timing, and what to verify before showing up in person.
