Setting Up Video Visits at Warren County Regional Jail: Registering and Joining Your First Securus Video Visit

Start at Warren County Regional Jail's visitation/rules page. Look for the link labeled

On that same page, find the registration option labeled

Before registering or joining a visit, watch the

Warren County runs video visits through Securus Video Connect. This is where you'll create your visitor profile, book a time slot, and log in when it's time to connect. Set up your account before you need it - last-minute registration is where people run into problems.

Ready to get started? Head to Warren County's visitation/rules page and click the

To register for Warren County video visits, use the

• ✓ Find the “Click above to Register” link on Warren County’s visitation/rules page and start registration from there
• ✓ Open the “Video Tutorial” on the same page if you want a quick walkthrough before you begin
• ✓ Set aside a few uninterrupted minutes so you can finish registration in one sitting and avoid timing out

Schedule your video visit ahead of time rather than scrambling right before you want to talk. Pick an available slot, confirm it, and log in a few minutes early. Planning ahead means less stress and fewer surprises.

When your visit time arrives, log into Securus Video Connect using the app or website on your computer or tablet. Use the same account you registered with. Get your device ready a few minutes early to sort out any camera or microphone prompts before the visit starts.

Not sure where to click when it's time to join? Go back to Warren County's visitation/rules page and use the

1. Recheck your connection - switch to a stronger Wi‑Fi signal if you can, or move closer to your router.
2. Confirm camera and microphone permissions - make sure your browser or app is allowed to use your camera and mic.
3. Update what you’re using - install app updates or try a different supported browser if you’re on a computer.
4. Restart and try again - close the app/browser completely, restart your device, then log back in.
5. Watch the facility’s tutorial - use the “Video Tutorial” link on Warren County’s visitation page to compare your steps to the walkthrough.

For issues on your end - login trouble, device setup, audio or video not working - contact Securus support through their help options. If the problem seems facility-related (like a visit that never becomes available), check Warren County's visitation/rules page for the right contact information and next steps.