Send Photos & Mail at Washington State Penitentiary

How to send messages, photos, and packages

Overview

Washington State Penitentiary records and monitors video visits. Rule violations—including prohibited conduct or allowing non-approved visitors—can lead to suspension or termination of both video and in-person visitation privileges. Schedule all video visits through Securus at least 24 hours in advance. Appointments are 30 minutes and filled first-come, first-served; available hours vary by facility schedule. When setting up your Securus account, enter your exact legal first name, last name, and date of birth. Don't include a middle name or initial—contact Securus if you need corrections. Phone calls placed by incarcerated people are outbound only, and they're monitored and recorded. The exception: unmonitored legal calls to numbers recognized by the state's bar association. Family emergencies go through the prison's emergency message process. Need to close a ConnectNetwork account? Call (800) 483–8314.

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Quick Facts

  • Video visits at Washington State Penitentiary are recorded and monitored, and prohibited conduct can result in suspension or termination of visiting privileges.
  • Video visits must be scheduled through Securus at least 24 hours in advance and are booked in 30‑minute increments on a first‑come, first‑served basis.
  • When creating a Securus account, provide the exact legal first name, last name, and date of birth and do not include a middle name or initial.
  • Phone calls placed by incarcerated people are monitored and recorded, except for unmonitored legal calls to numbers recognized by the state's bar association.
  • To close a ConnectNetwork account, call the vendor's customer service at (800) 483–8314 to speak with a representative.

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Common Questions

How do I schedule a video visit with someone at Washington State Penitentiary?

Schedule video visits through Securus at least 24 hours in advance. Appointments are 30 minutes and filled first‑come, first‑served, so check Securus for open slots and the facility’s video hours.

Are video visits and phone calls at Washington State Penitentiary recorded and monitored?

Yes. Video visits are recorded and monitored, and prohibited conduct can result in suspension or termination of visiting privileges. Phone calls are also monitored and recorded, except for unmonitored legal calls to numbers recognized by the state’s bar association.

Can I call an inmate at Washington State Penitentiary, and how can I receive calls from them?

You can't call into the facility—the incarcerated person places outbound calls using their assigned PIN. To receive calls, set up a ConnectNetwork AdvancePay account. If you need to close the account, call (800) 483–8314.

Can I send cash or stamps to someone at Washington State Penitentiary?

No. Do not send cash, personal checks, or postage stamps to someone at Washington State Penitentiary. Those items are rejected and returned to the sender at the incarcerated person’s expense.

How should I mark legal mail to someone at Washington State Penitentiary?

Mark the front of the envelope with wording like “Legal Mail,” “Attorney/Client,” or “Confidential.” Legal mail (including mail clearly from a court) is opened in the incarcerated person’s presence so staff can verify it qualifies as legal mail and check for contraband.

What happens if I send a letter in another language to Washington State Penitentiary?

Non-English correspondence—both incoming and outgoing—gets reviewed by the facility. Translation is handled by a Department-certified translator when available, or sent to a contracted vendor.

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