Western Illinois Correctional Center

Physical Address
2500 IL-99Mt Sterling, IL, 62353

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Guides for This Facility

At a Glance

Visitation

  • Visitors must sign up in advance using Western Illinois Correctional Center’s visitation sign-up link.
  • Adult visitors (18+) must complete the Prospective Visitor’s Interview (PVI) DOC 0148 prior to visiting, except legal visitors and government officials.
  • Visitors may generally visit only one incarcerated individual at a time unless they have prior written approval from the Chief Administrative Officer.

Communication

  • Video visitation is available daily at Western Illinois Correctional Center and visitors are advised to log on 15 minutes early.
  • Prospective visitors cannot confirm by phone whether they are on an inmate’s approved visitor list and should write to the person in custody to inquire.
  • The facility phone number is (217) 773-4441 and the fax number is (217) 773-2202.

Sending Money

  • ConnectNetwork automated deposits are transmitted to the facility within one business day.
  • Mailed deposits are generally processed the next business day after the facility receives them.
  • Provide the inmate’s full name and booking/ID number or date of birth when making a deposit to avoid misapplied funds.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

All visits at Western Illinois Correctional Center must be scheduled ahead of time through the facility's visitation sign-up link. You can't verify by phone whether you're approved to visit, so write to the incarcerated person to confirm. Adult visitors age 18 and older (except legal visitors and government officials) must complete the Prospective Visitor's Interview (PVI) DOC 0148 before arriving. In most cases, you may visit only one incarcerated person at a time unless you have prior written approval from the Chief Administrative Officer. Staff can search you, your vehicle, and your property. Refusing a search can lead to denial or restriction of visiting privileges. Dress modestly: shorts, skirts, and dresses must extend to the knee. Electronics, food, drink, tobacco, currency, and bags are all prohibited, though small lockers may be available. Some infant and toddler items are allowed in a clear bag, and breastfeeding is accommodated in a secure private area with pat searches before and after.

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Communication

Western Illinois Correctional Center offers video visitation every day. The facility posts specific visiting hours, and you should log on about 15 minutes early so you don't miss your appointment. Video visits must be scheduled through the facility's approved communications vendor (not by calling the prison). Plan to create and verify your vendor account, download the app, and test it ahead of time. Phone calls and electronic messages in Illinois prisons are typically monitored and recorded. People in custody place outgoing calls only to approved numbers. Electronic messaging and visitor approvals often require vendor account verification before anything goes through. Non-privileged incoming mail is opened, inspected, scanned in color, and uploaded to the person's tablet. For mail stops or phone restrictions, contact the Victim Services Unit. For general questions, call (217) 773-4441 or fax (217) 773-2202.

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Sending Money

You can add money to an inmate's account at Western Illinois Correctional Center through automated ConnectNetwork deposits, which transmit to the facility within one business day. Mailed deposits are generally processed the next business day after the facility receives them, so factor in mailing time if you go that route. Approved options may include electronic services, lobby or visitation kiosks, retail agents, or vendor mail methods. Electronic deposits typically post faster than mailed payments. To avoid delays or misapplied funds, enter the inmate's full name and booking/ID number or date of birth exactly as listed. Keep in mind that deposited funds may be applied to outstanding balances or obligations before commissary purchases, so check account activity when it's available. If you mail payment, follow any vendor instructions and allow extra processing time.

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Common Questions

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Q

Do I have to sign up before visiting Western Illinois Correctional Center?

Yes. You must sign up in advance using Western Illinois Correctional Center’s visitation sign-up link. You cannot confirm by phone whether you are on an approved visitor list, so write to the incarcerated person to ask.

Visitation
Q

What ID and paperwork do adult visitors need to bring?

Adults age 18 and older must complete the PVI (DOC 0148) before visiting. Legal visitors and government officials are exempt. You'll also need a current photo ID showing your date of birth, such as a driver's license, state ID, passport, Visa, or Matricula.

Visitation
Q

What items can I bring for an infant or for breastfeeding while visiting?

Only the specific infant and toddler items needed for the child are allowed, stored in a clear bag or plastic container. If you need to breastfeed, staff will escort you to a designated secure, private area. You'll be pat-searched before and after. Restrooms are not used for breastfeeding.

Visitation
Q

How do I schedule a video visit at Western Illinois Correctional Center?

Schedule video visits through the facility's approved communications vendor, not by calling the facility directly. Create and verify your vendor account, download the app, and test it before your appointment. Log in a few minutes early and follow the vendor's scheduling steps.

Communication
Q

What are the hours for video visits at Western Illinois Correctional Center?

Video visitation is available daily. The facility posts specific visiting hours, so check those first. Log on 15 minutes early to avoid missing your session.

Communication
Q

Can I call the facility to check whether I’m on an inmate’s approved visitor list?

No. You cannot confirm visitor-list status by phone, so write to the person in custody to ask about their approved list. You can still call the facility at (217) 773-4441 for other general inquiries.

Communication

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Did You Know?

Planning a visit to Western Illinois Correctional Center? You'll need to sign up in advance through the facility's visitation sign-up link before heading out.

This guide is based on feedback from 51 families and official facility documentation. Learn how we verify