How to Send Money to an Inmate at Western Illinois Correctional Center (ViaPath / Site ID 169)
The Illinois Department of Corrections Site ID for Western Illinois Correctional Center is 169. You'll need this when sending money through ViaPath/ConnectNetwork - the phone system in particular will ask you to enter the facility Site ID before completing your deposit.
Tip: Double-check that you're using Site ID 169 before submitting. A wrong Site ID can route your payment incorrectly and delay everything.
ViaPath offers several automated deposit options - the ConnectNetwork website, mobile app, or toll-free phone system - all available 24/7. Deposits made through these channels are transmitted to the facility within one business day. How quickly the money actually appears on the inmate's account depends on the facility's own processing timeline.
Mailing a deposit works on a slightly different schedule. ViaPath typically processes mailed deposits the next business day after receiving them. From there, the facility controls when funds become available on the inmate's account.
Timing note: "Transmitted" or "processed" doesn't mean instantly spendable. Final availability depends on facility policies and internal processing.
Practical Steps Before Depositing
- ✓ Confirm the person’s name and IDOC number before you start
- ✓ Have your payment method ready so you can complete the deposit in one session
- ✓ Use Western Illinois Correctional Center’s Site ID 169 if the system asks for it (especially on the automated phone option)
- ✓ Plan to submit whenever it’s convenient - ViaPath deposit options are available 24/7 by phone and online
Even when you enter everything correctly, expect a gap between submitting your deposit and when your loved one can spend it. Automated deposits transmit within one business day. Mailed deposits process the next business day after ViaPath receives them. Either way, the facility's policies determine final availability.
If the money doesn't show up when expected, contact the deposit provider first - they can confirm whether your payment was accepted and transmitted. You can also call Western Illinois Correctional Center at (217) 773-4441 to check on facility-side posting.
Note: Specific dispute and refund steps aren't detailed here. For any errors or charge issues, contact ViaPath/ConnectNetwork support directly and have your receipt or confirmation handy.
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