Video Visitation Hours at Western Illinois Correctional Center: When to Log On and What to Know
Planning a video visit with someone at Western Illinois Correctional Center? Two things matter most: picking the right time window and logging on early so you don't lose your slot.
Western Illinois Correctional Center offers video visitation seven days a week, giving you flexibility to find a time that works. The available windows are 9:30 a.m. to 12:30 p.m., 2:00 p.m. to 2:30 p.m., and 4:30 p.m. to 5:30 p.m. The morning and late afternoon slots give you more breathing room than the short 2:00 p.m. to 2:30 p.m. window. Just make sure you're logging in for the exact session you booked.
Quick schedule: Video visitation is available Sunday–Saturday during these windows: 9:30 a.m.–12:30 p.m.; 2:00 p.m.–2:30 p.m.; 4:30 p.m.–5:30 p.m.
Log on 15 minutes before your scheduled start time. That buffer can save your visit if you hit a login glitch, slow connection, or device problem. Think of the start time as "be ready to begin," not "time to start troubleshooting."
- ✓ Log on 15 minutes before your scheduled start time
- ✓ Double-check you’re joining on the correct day and within the correct time window
- ✓ Make sure your device is charged and you’re in a quiet spot with a stable connection
- ✓ Have your identification ready so you’re not scrambling at the start
If your video visit doesn't connect, try again immediately - sometimes a quick reconnect fixes it. Still stuck? Call the facility at (217) 773-4441 while your visit window is still open. The sooner you reach out, the better your chances of salvaging the session.
- ✓ Try reconnecting immediately if the session won’t load or drops
- ✓ Wait a moment and attempt to log on again while you’re still within the scheduled time
- ✓ If it still won’t connect, call Western Illinois Correctional Center at (217) 773-4441
Pre Logon Checklist
- ✓ Confirm your visit is scheduled on the correct day (video visitation runs Sunday through Saturday)
- ✓ Confirm which published time window your visit falls in: 9:30 a.m.–12:30 p.m., 2:00 p.m.–2:30 p.m., or 4:30 p.m.–5:30 p.m.
- ✓ Log on 15 minutes before the scheduled start time
- ✓ If you’re an adult visitor, have two forms of identification ready - one must be a current state-issued photo ID
Need to reach the facility? Call Western Illinois Correctional Center at (217) 773-4441. The fax number is (217) 773-2202.
Find an Inmate at Western Illinois Correctional Center
Search for a loved one and send messages and photos in minutes.
