How to Contact an Inmate at Western Kentucky Correctional Complex (KY)

Visitation at WKCC happens on Saturdays or Sundays, rotating each month between the WKCC Compound (male population) and the Ross-Cash Center (female population). Before you make plans, confirm you're on the inmate's approved visitation list. If your name isn't on it, you won't be allowed in.

Visiting hours depend on the inmate's housing. For Meritorious Housing inmates, or visits at Ross-Cash, visitation runs from 7:00 a.m. to 2:00 p.m. For non-meritorious housing, it's 7:00 a.m. to 11:00 a.m. WKCC has strict timing rules for check-in: no visitor will be processed after 9:00 a.m., even if visiting hours continue later. You also can't enter the institution more than 30 minutes before the 7:00 a.m. start time. Once inside, each inmate is allowed two adult visitors at a time. Minors can attend as long as they're on the approved visitor list.

If you're using the Kentucky Department of Corrections Legal Mail Portal for WKCC (facility jail_id=2516), the portal includes a phone-number verification step. You can complete verification by Text or by Phone Call, depending on your preference.

Steps to Follow

• ✓ Confirm you are on the inmate’s approved visitation list.
• ✓ Keep the limit to two adult visitors at a time for that inmate.
• ✓ If minors are coming, make sure each minor is on the inmate’s approved visitor list.

1. Figure out where visitation is being held this month. Visitation is on Saturday or Sunday and rotates monthly between the WKCC Compound and the Ross-Cash Center.
2. Match your visit to the correct visiting hours. Meritorious Housing and Ross-Cash visits run 7:00 a.m. to 2:00 p.m. Non-meritorious housing visits run 7:00 a.m. to 11:00 a.m.
3. Time your arrival for the entry window. You can enter no earlier than 30 minutes before 7:00 a.m., so do not show up expecting to get inside before that.
4. Treat 9:00 a.m. as your processing deadline. WKCC will not process visitors after 9:00 a.m., even if the visit itself would have ended later.

Planning to use the Kentucky DOC Legal Mail Portal? Complete the portal's phone verification when prompted. For WKCC (facility jail_id=2516), you can request verification by Text or by Phone Call. After that, watch for status updates on your request.

Before you travel, confirm the current monthly rotation: is visitation at the WKCC Compound or the Ross-Cash Center? Also double-check which visiting hours apply. Meritorious Housing and Ross-Cash use 7:00 a.m. to 2:00 p.m., while non-meritorious housing uses 7:00 a.m. to 11:00 a.m.

On the day you plan to go, keep the gate rules in mind. WKCC won't process visitors after 9:00 a.m., and you can't enter earlier than 30 minutes before the 7:00 a.m. start time.

Make sure your name (and the names of any minors coming with you) is on the inmate's approved visitation list. If you're coordinating a group, remember: the limit is two adult visitors at a time per inmate.

If you're planning to use the Kentucky DOC Legal Mail Portal for WKCC (facility jail_id=2516), check the portal instructions for the current phone verification process. Verification requests can be made by Text or by Phone Call.