Western Mass Recovery Health Center

Visiting at Western Mass Recovery Health Center starts with registration. If you're 18 or older, you must complete an initial Visiting Form and a Request to Visit before entering the secure perimeter. All in-person visits are non-contact, so physical contact is not permitted. If you drive onto state property, keep your vehicle locked and be prepared for a search. Don't leave children or pets unattended in your vehicle. If you do, the visit will be stopped and it will still count against you. Visits can also be denied for recent convictions, open cases or warrants (for non-immediate family), prior rule violations, safety concerns, appearing under the influence, or other active restrictions. Before you go, check the current visiting instructions, make sure you're pre-approved on the visiting list, bring required ID, and follow scheduling and arrival guidance.

You can deposit money for an inmate at Western Mass Recovery Health Center using the Public Lobby kiosk, which accepts $5, $10, $20, $50, and $100 bills. Lobby deposit and pickup hours are Monday, Wednesday, and Friday, 9:00 a.m. to 2:30 p.m. and 5:00 p.m. to 7:00 p.m. (court property drop-off follows the same Mon/Wed/Fri schedule). For a remote option, WCC accepts deposits through Access Secure Deposits by phone (toll-free) or online at inmatedeposits.com. If you visit the Public Lobby in person, plan to store personal items in the coin-operated lockers or leave them secured in your vehicle. Belongings aren't allowed past the Public Lobby area. Have the inmate's name and register or commitment number ready before you go.