How to visit, scheduling, dress code, and visitor requirements
Visiting at Western Mass Recovery Health Center starts with registration. If you're 18 or older, you must complete an initial Visiting Form and a Request to Visit before entering the secure perimeter. All in-person visits are non-contact, so physical contact is not permitted. If you drive onto state property, keep your vehicle locked and be prepared for a search. Don't leave children or pets unattended in your vehicle. If you do, the visit will be stopped and it will still count against you. Visits can also be denied for recent convictions, open cases or warrants (for non-immediate family), prior rule violations, safety concerns, appearing under the influence, or other active restrictions. Before you go, check the current visiting instructions, make sure you're pre-approved on the visiting list, bring required ID, and follow scheduling and arrival guidance.
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Before you can visit anyone at the Women's Correctional Center (WCC), you need to register. That means completing two separate forms and getting approved before you show up.
Visiting the Women's Correctional Center (WCC) is straightforward once you know the rules. Start here so you don't get turned away at the door or lose visiting time.
If you're 18 or older, you must complete an initial Visiting Form and a Request to Visit before entering the secure perimeter. The inmate typically starts the process by submitting a visitor application to add you to the approved list. From there, follow the facility's instructions for any additional steps.
Visits at WCC are non-contact. No physical contact is allowed during personal visits.
You can be denied for reasons such as a recent conviction, open cases or warrants (if you are not immediate family), prior rule violations, safety concerns, appearing under the influence, or other active restrictions.
Staying in touch with someone here comes down to three things: scheduling visits by phone, setting up phone calls through the facility's provider, and knowing how to add funds to an inmate account.
Western Mass Recovery Health Center has bilingual Certified Application Counselors who can sit down with you and help you apply for MassHealth, Health Safety Net, or a Qualified Health Plan. If you’ve never applied before—or you’re not sure which option fits—this is the place to get guided, in-person help without having to figure it out alone.
Sending money typically comes down to two options: an in-person kiosk in the public lobby or an approved electronic transfer service. Here's what's available based on the facility information we have, plus what to double-check before you send funds.
