Western Reception, Diagnostic And Correctional Center

Western Reception, Diagnostic and Correctional Center (WRDCC) offers in-person visits Friday–Sunday in two daily sessions: 9:30am–1:30pm and 2:30pm–6:30pm. You'll need to submit a visiting application and get approved before your first visit—this includes a criminal-history check, and the offender gets notified of the decision. Each offender can have up to three adult visitors, plus up to three additional visitors age five and under. Offenders on reception/orientation status are typically limited to one visit per month. Arrive no more than 30 minutes before the session starts and bring a valid photo ID (driver's license or DOR ID). Expect security screening on entry: vehicle and package checks, metal detectors or full-body scanners. Small lockers may be available for purses or keys. Dress code rules apply, physical contact is limited, and bringing contraband is a criminal offense.

The facility doesn't accept incoming phone calls. People in custody can place outgoing calls (unless they're on restricted status) using a personal identification number (PIN) through the facility's automated security system. Calls are funded with debit minutes, a Securus account, or the JPay tablet phone app. To set up service, add funds, or troubleshoot account issues, contact Securus customer support at 1-800-844-6591 or customerservice@securustech.net. You'll need to register with the vendor and fund the account before calls can go through.

All incoming and outgoing mail at Western Reception, Diagnostic And Correctional Center is opened and inspected for contraband before delivery. When sending a letter, clearly print the inmate's full name and include a complete return address so staff can process it—or return it if rejected. Cash and most packages aren't accepted through the mail, so use approved vendors or other deposit methods when permitted. For outgoing mail, inmates need correct postage and proper addressing. Letters are usually collected during scheduled mail passes. If an item gets rejected, both the sender and inmate typically receive written notice, and an appeal process is often available.

You can send money to someone at Western Reception, Diagnostic and Correctional Center through JPay—either on their website or smartphone app. If you're new to JPay, start by using the "Incarcerated Individual Search" to find the person you want to credit. The Missouri Department of Corrections also accepts mailed deposits through the Offender Finance Office at P.O. Box 1609, Jefferson City, MO 65102. For questions about deposits or account issues, call the Offender Finance Office at 573-526-6445. Other common options include approved online vendors, kiosks, and mailed money orders or cashier's checks. Processing times vary by method.