How to send messages, photos, and packages
Wheeler Correctional Facility uses Securus for inmate phone services. Set up a pre-paid collect or direct-bill account online or by calling 1-800-844-6591—you can add multiple phone numbers to a single pre-paid account. Securus lists calls at $0.06 per minute, with a 25-minute call running $1.50. Deposits max out at $200 each, and pre-paid collect funding via the website, IVR, live agent, or check shows a $0.00 funding fee. Know the rules: calls may be monitored or recorded, call forwarding and three-way calling are prohibited, calls are limited to 25 minutes, and calls can only go to numbers on the offender's Call Allow List. Set up and verify your Securus account before expecting calls or scheduling video visits. For at-home video, make sure you have a webcam or smartphone and stable internet.
Search for a loved one and send messages and photos in minutes.
Getting your letter to someone at Wheeler comes down to two things: using the correct P.O. Box and writing their full name and GDC number on the envelope.
Families and friends can send food packages to someone in Georgia Department of Corrections custody through Union Supply—just make sure you've confirmed their current location and that their facility participates in the program.
Georgia Department of Corrections allows approved food packages through Union Supply for people at GDC State Prisons and Inmate Transition Facilities (ITFs). Stick to the program limits and use the right ordering channels, and your package is much more likely to arrive without delays.
Set up a Securus pre-paid collect or direct-bill account online or by calling 1-800-844-6591. You can add multiple phone numbers to a single pre-paid account.
Securus lists calls at $0.06 per minute. A full 25-minute call is listed as $1.50.
Yes—calls may be monitored or recorded. Call forwarding and three-way calling aren’t permitted, calls are limited to 25 minutes, and calls can only be placed to numbers on the offender’s Call Allow List.
You can deposit up to $200 per deposit. Pre-paid collect funding via the website, IVR, live agent, or check shows a $0.00 fee per deposit.
Address mail to Wheeler Correctional Facility at P.O. Box 466, Alamo, GA 30411. Put the inmate’s full name and GDC/inmate number on every piece of mail.
Yes. The Georgia Department of Corrections allows Union Supply to receive and deliver approved food and package orders for inmates, and family and friends can order through Union Supply for Wheeler.
Not immediate family but want to visit someone in a Georgia state prison? You'll likely need approval as a
Sending money is straightforward once you know the rules—especially the one that trips people up most: you have to be on the approved visitor list.
Wheeler's visitation schedule rotates between dorms every quarter — meaning the days and times that worked last quarter might not apply now. Here's how the rotation works and what to do so you don't miss a visit.
