How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at White County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at White County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of White County Jail.

Frequently asked questions about White County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by White County Jail.

2. How much does it cost to send a message to White County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at White County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at White County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at White County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of White County Jail?

   Mailing address:

   White County Jail
   108 N Main Cross St
   Carmi, IL 62821
   Phone: (618) 382-7149

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at White County Jail?

   Visiting hours at White County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (618) 382-7149 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to White County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with White County Jail for their specific mail policies.

7. How do I send money to an inmate at White County Jail?

   You can send money to an inmate at White County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at White County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At White County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at White County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact White County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at White County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The White County Jail operates with a comprehensive mission focused on humane, safe, and legally compliant detention while preserving the basic human rights and dignity of inmates as prescribed by the Constitution and Illinois state law. Located at 108 N. Main Cross St., the facility houses both non-sentenced and sentenced inmates, including those participating in work release and other periodic imprisonment programs. The jail maintains strict PREA compliance with a zero-tolerance policy for sexual assault and abuse, demonstrating its commitment to inmate safety and welfare.

As a facility responsible for both short and long-term care of inmates, White County Jail typically may offer various rehabilitative services to support successful reintegration into the community. Educational programs often include GED preparation and basic literacy courses, while vocational training may focus on practical skills development. The facility's work release program provides sentenced inmates with opportunities to maintain employment while serving their sentences, helping to preserve family stability and reduce recidivism rates.

Mental health and substance abuse counseling services are commonly available to address underlying issues that may contribute to criminal behavior. The jail's fully trained and certified corrections officers are equipped to identify potential safety, medical, or mental health risks, ensuring appropriate referrals to specialized services when needed. Additional support programs may include religious services, library access, and family visitation to help maintain community connections during incarceration.

Daily Life & Visitation

At the White County Jail located at 108 N. Main Cross St., inmates experience a structured environment designed to maintain safety while preserving basic human rights and dignity as outlined in the facility's mission statement. The jail houses both pre-trial detainees and sentenced inmates, including those participating in work release programs, under the supervision of state-certified Corrections Officers who are trained to identify potential safety, medical, and mental health concerns.

The facility operates as a PREA-compliant institution with a zero-tolerance policy regarding sexual assault and abuse, ensuring a secure environment for all residents. Inmates typically follow established daily schedules that may include meal times, recreation periods, and programming opportunities appropriate for both short-term and long-term stays. Those sentenced to work release or periodic imprisonment often have modified schedules that allow them to maintain employment while serving their sentences.

Communication with family and friends is generally facilitated through standard correctional procedures, though specific visitation schedules and phone policies would need to be confirmed directly with the facility. The jail's commitment to cost-effective operations while maintaining professional standards suggests that inmates receive basic necessities and services required by Illinois state law. For families seeking information about reporting concerns or staying connected with inmates, the facility can be reached at 618-382-7149, and they offer a mobile app to help community members stay informed about jail operations and policies.