Why Whitley County's Website Contact Form Is Down — How to Reach the Detention Center Instead

A notice on the county website explains the change. According to the county, the form was "relentlessly attacked by Russian bots," so they "have taken down the web form used to contact us." If you need help, the notice directs you to call the "respected offices listed below" for answers.

For families trying to reach the Whitley County Detention Center, the bottom line is this: phone calls are now your main option. The detention center lists office hours as 8:00 AM to 5:00 PM Monday through Friday - that's your best window for administrative questions. The jail itself operates 24 hours per day, so staff are always on-site even when the main office is closed.

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• ✓ Whitley County Detention Center (main numbers): (606) 549-6013 or (606) 549-6027
• ✓ Detention center office hours (for administrative questions): 8:00 AM to 5:00 PM, Monday through Friday
• ✓ Jail hours/staffing: 24 hours per day
• ✓ Dispatch/911 (listed numbers): (606) 549-6017, (606) 549-6018, (606) 549-6019

Need to send something in writing? The detention center lists a fax number: (606) 549-6031.

Looking for state-level information? The detention center page includes a link to the Kentucky Department of Corrections website, which can help when you need broader resources and guidance.

1. Call during office hours for paperwork-type questions - If your question is administrative (forms, documentation, general information), try calling Monday–Friday during business hours so you’re more likely to reach the right person.
2. Use dispatch/911 for emergencies - If there’s an urgent safety issue, don’t wait for a callback or leave messages; use the emergency/dispatch route.
3. Have key details ready before you dial - Write down the person’s full name and any identifying details you have, plus your specific question, so you can get to the point quickly.
4. Keep it short and clear - One focused question per call tends to go further than a long explanation, especially during busy times.

Before calling, double-check the phone numbers on Whitley County's published pages. The detention center is listed at (606) 549-6013 and (606) 549-6027.