WIlliam Donaldson Corr. Facility

Visitation at William Donaldson Corr. Facility is covered in the facility's male inmate handbook (Section 104, page 15). Before visiting, you'll need to be added to the inmate's approved visiting list. This usually means completing a visitor questionnaire and passing background checks. Many Alabama facilities also require you to register for a visitation account or use a lobby kiosk, then schedule your visit during specific booking windows. On the day of your visit, expect to sign in, show a valid photo ID, and use the assigned kiosk or visitation station. At many locations, visits are handled as remote video visits rather than face-to-face contact.

William Donaldson Correctional Facility follows Alabama DOC communication practices. Incarcerated people can place outgoing calls but cannot receive regular incoming calls. Calls and many electronic messages are monitored and recorded. Video visits and electronic messaging are typically handled through third-party vendors or statewide programs. Availability, scheduling, and the vendor used can vary by facility, so you'll usually need to create an account with the approved vendor before scheduling. To add money for phone, video, or commissary use, ADOC directs you to set up an Access Corrections account at www.accesscorrections.com or call (866) 345-1884. ADOC accepts four deposit methods and publishes a fee schedule. Fees vary by deposit amount and channel, so check current fees before sending money.

William Donaldson Correctional Facility uses Access Corrections to process deposits. You can send money online at www.accesscorrections.com or by calling (866) 345-1884 to set up an account. If you prefer to mail a money order, send it to Access Corrections (Alabama DOC), P.O. Box 12486, St. Louis, MO 63132. Mailed money orders are limited to $900 per day. Follow the instructions exactly: do not send cash, letters, stamps, photos, or notes with the money order. Include the completed deposit form or coupon with the incarcerated person's exact name and ID. Returned money orders or checks come with a $25 handling fee. Deposit fees vary by amount and channel. Federal rules require your Social Security number for deposits (or combined deposits) of $3,000 or more.