Wilson County Jail, TN
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Guides for This Facility

How to Contact an Inmate at Wilson County Jail, TN (TN)
Trying to message someone or share photos at Wilson County Jail? Here's what you need to know about the system and who to contact when issues come up.
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How to Schedule Your First Video Visit at Wilson County Jail
Before you can book a video visit at Wilson County Jail, you'll need to register an account on the facility's visitor portal. Once that's done, the GTL scheduling system lets you reserve a specific date, time, and location—helpful for locking in a slot and skipping onsite lines.
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Three Ways to Put Money on an Inmate's Account at Wilson County Jail
Need to add money for someone at Wilson County Jail? You have three options: a self-serve kiosk in the visitation lobby, online deposits through jailfunds.com, or funding a phone account through ViaPath ConnectNetwork. The kiosk and jailfunds.com both go toward commissary, while ViaPath is specifically for phone calls—so they can call you.
Read GuideAt a Glance
Visitation
- Visitors must register an account before scheduling onsite or internet visits.
- Visits must be scheduled at least 24 hours in advance and can be scheduled up to seven days out.
- Onsite visits are free under the facility's new visitation system.
Communication
- Visitors must register for the GettingOut portal to send messages and photos to people at Wilson County Jail.
- All messages and photos sent into the facility are screened and prohibited images may be canceled and not delivered.
- The tablet messaging and photo system is maintained by ViaPath; vendor support is available at 866-516-0115.
Sending Money
- A self-serve commissary kiosk is located in the visitation lobby at 105 E. High Street and accepts cash or credit.
- Credit-card deposits at the kiosk are limited to $100 per day; cash deposits at the kiosk are unlimited.
- Online commissary/inmate-account deposits can be made at www.jailfunds.com; help is available at 855-836-3364.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Before scheduling a visit at Wilson County Jail, you'll need to register an account. Book through the on-site kiosk in the visitation lobby or use the vendor portal online for instant confirmation. Visits must be scheduled at least 24 hours in advance, and you can book up to seven days ahead. Under the facility's new system, onsite visits are free. If the inmate has used their free visits or you're visiting from a different visitation center, a pay-per-visit option is available. The vendor portal supports WebRTC for video visits. For the best experience, use a desktop or laptop running Windows 10.
Read full guideCommunication
To send messages or photos to someone at Wilson County Jail, register on the GettingOut portal first. All submissions are screened, and prohibited images may be canceled. Friends and family can add funds to tablet accounts through GettingOut so the incarcerated person can view messages and photos on their tablet. The tablet messaging system is maintained by ViaPath (not the sheriff's office). For vendor support, call 866-516-0115. Phone calls, video visits, and account management often use third-party portals, so check the approved vendor before scheduling calls or adding funds.
Read full guideSending Money
You have a couple of ways to add money for someone at Wilson County Jail. For in-person deposits, use the self-serve commissary kiosk in the visitation lobby at 105 E. High Street. It accepts cash or credit, though credit-card deposits are limited to $100 per day. Cash deposits have no cap. You can also add funds online at www.jailfunds.com, with customer support at 855-836-3364. Phone-account funds are handled separately through ViaPath/ConnectNetwork (800-483-8314), and ConnectNetwork payments for trust-related deposits are processed by TouchPay d/b/a GTL Financial Services. Checkout fees are set by the third-party processor. Keep your receipt, allow time for the deposit to post, and have the detainee's name and facility ID ready.
Read full guideCommon Questions
Showing 6 of 9How do I schedule a visit at Wilson County Jail?
Register an account first, then schedule your visit at least 24 hours in advance (up to seven days out). You can book at the visitation-lobby kiosk or through the vendor portal, which confirms visits instantly. In Tennessee, visitors often complete a Visitor Application (CR-2152) and wait for approval, so check with the facility for the exact submission process.
VisitationAre onsite visits at Wilson County Jail free?
Yes. Onsite visits are provided at no cost under the new visitation system.
VisitationWhat device or connection works best for internet visits with Wilson County Jail?
The vendor visitation site supports WebRTC for video visits. For the best experience, the facility recommends a desktop or laptop running Windows 10.
VisitationHow do I send messages or photos to an inmate at Wilson County Jail?
Register for the GettingOut portal, then use it to send messages and photos to someone at Wilson County Jail. All submissions are screened, and prohibited images may be canceled and not delivered.
CommunicationCan I add money to an inmate's tablet account at Wilson County Jail?
Yes. Friends and family can add funds for tablet accounts and use the GettingOut portal to fund messaging and photo access.
CommunicationWho operates the tablet messaging system and how can I contact them?
ViaPath maintains the tablet messaging and photo system, not the sheriff's office. For vendor support, call 866-516-0115.
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Did You Know?
This page covers Wilson County Jail, TN. You'll need to register an account before scheduling onsite visits or internet visits.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify