Who to Call When You Have Questions About Wilson County Jail

Not sure where to start? Call the Wilson County Sheriff's Office at 615-444-1412. This is also the main line for the jail - just follow the phone menu and press option 1.

Need to visit in person or filling out paperwork that requires the Sheriff's Office address? It's 105 East High Street, Lebanon, TN 37087.

For records-related questions, use the same main number: 615-444-1412. When the menu prompts you, select option 2 to reach Records.

Questions about tablet messaging or photo sharing go to the vendor that runs that system, not the Sheriff’s Office. For help with messages or photos, contact ViaPath at 866-516-0115.

Need to add money so someone inside can call you? That's handled through ViaPath ConnectNetwork. You can deposit funds into a phone account on the ViaPath ConnectNetwork website.

If you’d rather talk to a person for help adding phone funds, call 800-483-8314 for live assistance.

Quick-tips

• ✓ The incarcerated person’s full name
• ✓ Booking number (if you have it)
• ✓ The main starting point for jail questions: 615-444-1412 (select option 1 for the jail)