How Much Commissary Can an Inmate Buy at Winnebago County Jail (by housing unit)

In general housing at Winnebago County Jail, the commissary limit is $75.00 per week. That's the number most families plan around, especially when budgeting for basics and a few comfort items.

Maximum security has a lower cap: $25.00 per week. With less to spend, orders tend to focus on the most-needed items first.

Segregation has the tightest limit and a narrower selection. Inmates in segregation can spend up to $15.00 per week, and that's restricted to hygiene, writing, and postage items.

Inmates place commissary orders from inside their housing area using a computer kiosk or tablet located in the unit. You can't place orders on their behalf.

Timing matters. Orders must be submitted by the cutoff date posted in the housing unit. Miss that deadline, and they'll have to wait for the next ordering cycle.

1. Use the housing-unit kiosk or tablet - Commissary orders are placed on the computer kiosk or tablet in the housing unit.
2. Select items and review the order - Make sure everything is correct before submitting.
3. Submit before the posted date - Orders must be in by the date posted in the housing unit.

If something is wrong with an order, the complaint should go to the commissary vendor right at delivery. That's the expected time to flag any issues.

Complaints can also be submitted electronically through the kiosk or tablet, using the field listed for commissary complaints.

• ✓ Report the issue when the order is delivered, since complaints are submitted to the commissary vendor at delivery.
• ✓ Use the kiosk or tablet and fill out the field listed for commissary complaints.
• ✓ Stick to clear details about what was wrong with the order so the vendor can address it.

If someone is released before their commissary order arrives, the jail won't hand it over automatically. Those items are held for ten (10) business days.

After that, there's a hard cutoff. Commissary orders not claimed within ten (10) days will be destroyed.