Using the CobraCashier/TouchPay Kiosk at Winnebago County Justice Center: ID requirements and data retention
Adding money through the CobraCashier/TouchPay kiosk starts with one thing: ID. Here's what the Winnebago County Justice Center kiosk accepts, what it reads from your card, and your options if you don't have the right ID.
To deposit funds at the CobraCashier/TouchPay lobby kiosk, swipe an accepted ID through the card reader. The kiosk reads North American driver's licenses (U.S. and Canadian), state or province-issued ID cards, and military IDs - including CAC cards and retired military IDs.
Note: Your ID has to have a magnetic stripe or a barcode that the kiosk can read. If it doesn’t, you won’t be able to use the kiosk for a deposit.
When you swipe your ID, the kiosk reads the magnetic stripe or barcode and pulls your name, address, and date of birth.
Federal law requires the kiosk operator, Swanson, to retain customer identifying information and transaction records for at least five years. That means the details collected during your deposit - and the transaction itself - stay on file.
No driver's license, state-issued ID, or military ID with a readable stripe or barcode? You won't be able to use the kiosk. You'll need to choose a different deposit method instead.
- ✓ Make a deposit online through GovPayNow
- ✓ Make a deposit by phone at 1-888-277-3535
Having trouble with the kiosk or questions about a transaction? Call TouchPay Customer Service at 866-204-1603.
Payment tip: The lobby kiosk accepts cash, debit card, or credit card - but not coins or $1 bills - and it does not give change.
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