Using the Lobby ID Kiosk at Winnebago County Justice Center: What ID is Accepted and Why Data Is Collected
Trying to make a deposit at the Winnebago County Justice Center lobby kiosk? The biggest hang-up is usually ID. Here's what the kiosk accepts, what it reads off your card, and what to do if you don't have a swipeable ID.
The CobraCashier kiosk accepts all North American (U.S. and Canadian) driver's licenses, state or province issued identification cards, and military IDs (including CAC cards and retired military IDs). You'll need to swipe your license, state issued ID, or military ID through the card reader. The kiosk reads the card to verify your identity before it lets the transaction go through.
Note: Your ID must be swiped through the card reader. If it can't be swiped, the kiosk won't accept it.
When you swipe your ID, the kiosk pulls specific details from the magnetic stripe or bar code: your name, address, and date of birth.
Swanson (the kiosk operator) keeps this information because federal law requires it. Swanson must retain customer identifying information and related transaction information for at least five years.
- Use the partner network online: If you do not have an acceptable ID (or your ID does not have a magnetic stripe or bar code), you cannot deposit at the lobby kiosk. You can still make a deposit online through GovPayNow.
- Deposit by phone instead: You can also use the partner network by phone at 1-888-277-3535.
Kiosk Help Contacts
- ✓ TouchPay Customer Service (kiosk help): 866-204-1603
Questions about why your information is collected or how long it's kept? That falls under Swanson's role as the kiosk operator and its federal requirement to retain customer identifying and transaction information for at least five years. For day-to-day kiosk problems or transaction trouble at the machine, use the TouchPay customer-service number listed above.
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