How to deposit funds, commissary, and payment options
Adding money at Winnebago County Jail is done through TouchPay only: the in-lobby kiosk, the TouchPay website, or by phone. The kiosk is cashless (no coins or $1 bills) and doesn't give change. You'll also need to swipe a driver's license, state ID, or military ID at the kiosk. If your ID doesn't have a magnetic stripe, deposit online or by phone instead. Each transaction has a $25 minimum and $100 maximum, with a $200 weekly cap and a limit of 5 transactions per week. Commissary orders go through the housing-unit kiosk or tablet by the posted deadline. Weekly spending limits are $75 for general housing, $25 for maximum-security, and $15 for segregation. Funds and commissary releases are handled Tuesdays and Fridays, 11:00 am to 1:00 pm, at the Bond Out Window (650 West State Street).
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At Winnebago County Jail, commissary spending limits depend on where the person is housed. Here are the weekly caps, how orders work inside each housing unit, and what happens if an order arrives after someone is released.
Trying to get money to someone at Winnebago County Jail? The key things to know: deposits go through TouchPay, the jail enforces strict limits, and care packages must come from the one approved vendor or they'll be refused.
No. Winnebago County Jail does not accept money orders. Use TouchPay deposits through the in-lobby kiosk, the TouchPay website, or TouchPay by phone.
Weekly commissary limits depend on housing: $75 in general housing, $25 in maximum-security, and $15 in segregation. Orders must be submitted through the housing-unit kiosk or tablet by the posted date.
Any remaining funds at release go onto a ReleasePay debit card. Contact ReleasePay directly with cardholder questions. Commissary delivered after release is held for ten business days, then destroyed if unclaimed.
Staying in contact with someone at Winnebago County Jail comes down to three options: scheduled video visits, phone calls, and mail. Here's how each one works, and what you need to do upfront so you don't get turned away or delayed.
At Winnebago County Jail, visits are weekend-only and conducted by video. The inmate has to request them ahead of time. The key deadline to remember: Thursday at noon. Miss it, and your visit gets pushed to the following weekend.
Winnebago County Jail only allows weekend video visits, and there's a Thursday deadline you need to know about. Here's how the scheduling process works.
