Wise County Jail, TX

Physical Address
200 Rook Ramsey DrDecatur, TX, 76234

Need to reach someone at Wise County Jail? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.

Explore

Guides for This Facility

At a Glance

Visitation

  • Visitors 17 and older must present picture identification to visit an inmate.
  • All visitors 16 and younger must be accompanied by an approved adult visitor.
  • Regular visits are limited to 20 minutes; visitors with proof of residence outside a 100‑mile radius may be eligible for a 40‑minute extended visit.

Communication

  • Call Correct Solution Group at 877-618-3516 to set up a telephone account for an inmate.
  • You can add funds 24/7 via a kiosk in the jail lobby, by telephone with Correct Solution Group, or online.
  • Use facility number 24080 and the inmate’s booking number when completing online or phone payments.

Sending Commissary

  • Funds can be added 24/7 via a kiosk in the Wise County Jail lobby or by phone/online through the facility’s vendor.
  • The facility payment code for inmate payments is 24080 and the inmate’s booking number is required for phone/online transactions.
  • Charges for inmate payments may appear on a bank or credit card statement labeled with the vendor or payment descriptor.

Based on official sources and community feedback.Learn how we verify

Topic Overviews

Visitation

Visitation at Wise County Jail runs in specific morning and evening blocks by custody group, so check which block applies before you go. Sign in no later than 30 minutes before the scheduled period ends, or you may be turned away. Staff can also deny or end a visit if safety or security is at risk. If you're 17 or older, bring a photo ID. Your name and personal information must already be listed on the inmate's visitation card for you to be admitted. Anyone 16 and younger must be accompanied by an approved adult. Regular visits last 20 minutes. If you can show proof you live outside a 100-mile radius, you may qualify for a 40-minute extended visit. The jail enforces a dress code and does not allow cell phones, cameras, purses, diaper bags, or packages in the visitation room.

Read full guide
Communication

Phone communication at Wise County Jail runs through Correct Solution Group. Call 877-618-3516 to open or manage an inmate telephone account. You can add money 24/7 three ways: at the kiosk in the jail lobby, by phone through Correct Solution Group, or online. For online or phone payments, have facility number 24080 and the inmate's booking number ready so the transaction processes correctly. Like many Texas facilities, phone and messaging services are handled by third-party vendors with vendor-managed payments and monitoring. Options like video visits, e-messaging, and tablet features can vary by unit, so check the inmate's facility page for what's currently available.

Read full guide
Sending Commissary

Wise County Jail accepts money deposits 24/7 through a kiosk in the jail lobby, by phone with Correct Solution Group, or online through that vendor. For phone or online deposits, you'll need to enter facility payment code 24080 and the inmate's booking number to complete the transaction. Keep an eye on your bank or credit card statement. The charge may show up under the vendor or payment descriptor instead of the jail's name. If a payment fails to post or you have a billing question, contact the money transmitter that processed the transaction directly. The Division of Banking does not have access to transaction details. When an inmate is released, any remaining account funds are issued to them as a debit card.

Read full guide

Common Questions

Showing 6 of 8
Q

What is Wise County Jail’s visitation schedule?

Visitation is arranged in specific morning and evening blocks based on custody group. You must sign in no later than 30 minutes before the scheduled period ends or your visit may be denied.

Visitation
Q

Can I get a longer visit if I live far away?

Yes, in some cases. Standard visits are 20 minutes, but if you provide proof you live outside a 100-mile radius, you may qualify for a 40-minute extended visit.

Visitation
Q

What ID or permissions do visitors need to visit Wise County Jail?

Anyone 17 or older needs a photo ID. Your name and personal information must be listed on the inmate's visitation card. Visitors 16 and younger must be accompanied by an approved adult.

Visitation
Q

How do I set up a telephone account for an inmate at Wise County Jail?

Call Correct Solution Group at 877-618-3516 to set up the inmate telephone account.

Communication
Q

How can I add money to an inmate’s account at Wise County Jail?

You can add funds 24/7 at the jail lobby kiosk, by calling Correct Solution Group, or online. For phone or online payments, you will need facility number 24080 and the inmate’s booking number.

Communication
Q

Do Wise County inmates have access to video visits, messaging, or tablets?

Many Texas jails offer video visits, e-messaging, and tablet access through approved vendors, but availability and features vary by unit. Check the inmate’s facility page or the jail’s communication instructions for unit-specific details.

Communication

More Guides

Ready to Connect?

Search for your loved one to start communicating today

Find an Inmate

Did You Know?

If you're 17 or older, bring a photo ID to visit an inmate.

This guide is based on feedback from 59 families and official facility documentation. Learn how we verify