Wise County Jail, TX

Wise County Jail limits on-site visits to 20 minutes. If you can prove you live more than 100 miles from the jail, you may qualify for a 40-minute extended visit. Visitors 17 and older need a picture ID; anyone 16 or younger must come with an approved adult listed on the inmate's visitation card. Sign in at least 30 minutes before the visitation period ends—late arrivals may be turned away. Leave cell phones, cameras, purses, diaper bags, and packages outside the visitation room. Staff can deny or cut short any visit for safety concerns, dress code violations, or disruptive behavior. Special visitation requests must go to the Jail Administrator (or designee) in writing and get approved before your visit.

Send personal mail to Wise County Jail, 200 Rook Ramsey Drive, Decatur, TX 76234. On the envelope, write the inmate's full name and booking/ID number, plus your full name and return address. Stick to standard paper and envelope sizes so staff can process it without delays. Sending reading material? Publications with graphic sexual content or obscene material get rejected. Books, magazines, and newspapers generally need to ship from publishers or approved sellers—not from individuals. Legal or privileged mail follows a separate process.

You can add money to someone's account at Wise County Jail three ways: the 24/7 lobby kiosk, by phone through Correct Solution Group, or online. For phone and online deposits, you'll need facility number 24080 and the inmate's booking number. Charges may appear on your bank or credit card statement under the vendor name or another payment descriptor. If a deposit fails or a charge looks wrong, contact the money transmitter that processed it—state banking offices can't access transaction details. At release, the inmate gets clothing and shoes, personal property is returned in the jail lobby, and any leftover account balance comes on a debit card. Confirm accepted payment methods and fees before you pay, and don't send cash.

Need to add money or manage phone services for someone at Wise County Detention Center? Three deposit options: the 24/7 kiosk in the jail lobby, by phone through Correct Solution Group, or online through the same vendor. For phone or web deposits, have two pieces of info ready: facility number 24080 and the inmate's booking number. Setting up a telephone account or have vendor questions? Call Correct Solution Group at 877-618-3516. For other inquiries, use the facility contact page—have the detainee's full name, date of birth, and any known aliases ready before you call. Avoid sending sensitive personal information over unsecured email; use official portals when available.