How to Send Money to Debra K. Johnson Rehab Center (TN)

ConnectNetwork (powered by GTL) is the primary platform for offender phone accounts in Tennessee facilities. If your goal is adding money for phone calls, that's your starting point. ConnectNetwork supports electronic payments and lets you manage the account online. Calling costs are also more predictable than they used to be. Tennessee's ConnectNetwork per-minute rate dropped to $0.075 (7.5 cents) effective July 1, 2024, so funds on a phone account stretch a bit further now. One more thing to know: if your loved one has an ITS trust fund balance, any remaining funds must be refunded directly to the inmate by the ITS service provider when they're released from TDOC custody. There's no confirmed information on whether Debra K. Johnson Rehab Center accepts other deposit types (like walk-in, kiosk, or money order deposits). Treat ConnectNetwork as the best documented option for phone-related funding, and verify anything beyond that before sending money.

Steps to Follow

• ✓ Use ConnectNetwork (GTL) to make an electronic payment and manage the offender phone account online.
• ✓ Double-check that you’re funding the phone account (ConnectNetwork), not a different type of account.
• ✓ Keep the current phone rate in mind when deciding how much to add. Tennessee’s ConnectNetwork rate was reduced to $0.075 per minute effective July 1, 2024.

Before sending money, make sure you're using the right pathway for what you're trying to cover. ConnectNetwork (GTL) is documented for electronic payments tied to offender phone accounts, but there's no clear information on facility-specific alternatives (like in-person deposits) for Debra K. Johnson Rehab Center. If you're unsure, verify two things with the facility or the platform: what information you need to make sure funds land on the correct person's account, and whether there are separate accounts or processes you should use besides ConnectNetwork. If you're asking about money that remains in an ITS trust fund when someone is released, ask how the refund is issued and what the typical timing looks like. That refund is handled by the ITS service provider.

1. Confirm the current per-minute rate - Tennessee’s ConnectNetwork rate was reduced to $0.075 per minute effective July 1, 2024, but it’s still smart to confirm nothing has changed.
2. Ask about any additional charges that affect call costs - the per-minute rate is only one part of what families sometimes see on phone-related transactions.