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Setting Up Video Visits Through JailATM for Wood County Jail: Step-by-Step

Wood County Jail offers video visitation through JailATM. Here's how to set up your account, schedule a visit, and avoid the most common hiccups.

• 2 min read Verified from official sources

Wood County Jail uses JailATM.com for remote video visits. The facility's posted instructions direct you there to schedule and connect, so start by creating an account on that site.

Note: Video visitation at Wood County Jail must be scheduled online at JailATM.com.

When you create your JailATM account, expect an extra verification step. JailATM may require ID verification before activating certain accounts (they cite federal regulations). If your account isn't active right away, this is usually why. Complete the ID step as soon as possible to avoid delays.

  • ✓ Create your JailATM account
  • ✓ Have a valid photo ID ready in case your account requires verification
  • ✓ Follow the JailATM ID verification instructions promptly so your account can be activated without extra delays

Schedule your video visit through JailATM.com. The facility directs all video visitation scheduling through that site, so handle your appointment booking there.

  1. Schedule your visit on JailATM.com - Set up the appointment there, since Wood County Jail video visits are scheduled online through JailATM.
  2. Test your camera and microphone ahead of time - Make sure your device can use both, so you are not troubleshooting during your visit.
  3. Use a computer if you can - JailATM says their website was not designed with mobile devices in mind, and switching to a computer often solves access and functionality problems.

Note: If JailATM is acting up on your phone, try a computer. JailATM says their site is not designed for mobile devices and you may experience issues.

Two issues come up frequently. First, some accounts get held up by ID verification before activation (JailATM ties this to federal regulations). Second, the JailATM website can be glitchy on phones since it wasn't designed for mobile. If you're having trouble, try scheduling from a computer instead.

  • ✓ If your account is not active yet, complete the JailATM ID verification steps (some accounts require this before activation)
  • ✓ If you are trying to schedule on a phone and it is not working, switch to a computer
  • ✓ Check that your camera and microphone work before your visit time
  • ✓ If problems keep happening after you verify your ID and switch devices, contact JailATM support for help

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