Send Photos & Mail at WOOD COUNTY JAIL, TX

How to send messages, photos, and packages

Overview

Remote video visits at Wood County Jail must be scheduled and conducted through JailATM.com. During setup, you may need to verify your identity before your account is activated. Use a computer if possible—JailATM notes that mobile devices aren't supported, and you may run into problems on a phone or tablet. Messaging runs through the same platform and requires a subscription; when messaging is enabled, the vendor applies a $5 credit. Sending images? Follow the vendor's file rules (BMP, GIF, JPEG, PNG, or TIFF) and keep files at 5120 KB or less. Messages expire 14 days after they're read.

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Quick Facts

  • Video visits must be scheduled online at JailATM.com.
  • JailATM may require identity verification for some accounts before activation.
  • JailATM does not fully support mobile devices and users may experience issues accessing the site from mobile.
  • Image uploads must be BMP, GIF, JPEG, PNG, or TIFF and cannot exceed 5120 KB; facilities may impose additional rules.
  • Messages expire 14 days after being read and cannot be retrieved after expiration.

Send Photos & Mail Guides

Common Questions

How do I schedule a video visit with an inmate at Wood County Jail?

Schedule and connect to video visits through JailATM.com, which Wood County Jail recommends for remote video visitation.

Can I use my mobile phone to start a JailATM video visit?

JailATM says mobile devices are not supported, and you may have issues if you try to access the site from a phone or tablet.

Will I need to verify my identity to use JailATM for Wood County video visits?

Yes. JailATM requires identity verification for some accounts due to federal regulations. Your account won't be activated until verification is complete.

How is personal mail delivered to inmates at Wood County Jail?

Personal mail—letters, photos, and drawings—is scanned and delivered as a digital copy to the inmate's tablet. Physical originals generally aren't delivered to the housing unit.

Can I send packages or legal mail to a Wood County Jail inmate?

Yes. Packages and legal or privileged mail must be sent physically to the facility instead of going through the mail-scanning, tablet-delivery process. Legal/privileged mail is typically handled through a separate in-facility process.

What information must I include on the envelope to ensure mail delivery at Wood County Jail?

Include the full facility name and state, the inmate’s unique identifier, and your full name and physical return address on the envelope. The facility also posts these same addressing requirements in Spanish.

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