Free On‑Site Video Visits vs. Paid Remote Video: Which Option Fits Your Family in Yavapai County?

You have two paths to video contact with someone in Yavapai County custody. Free on-site visits happen at the detention centers themselves. Paid remote visits run through vendor systems like Securus or JPay, letting you connect from home without driving in.

Free on-site visits happen at both detention centers, though the setup differs. At Camp Verde Detention Center, you'll use a dedicated video-visit building next to the parking area. At Prescott Detention Center, visits take place inside the facility. Check in at the Sheriff's Office public lobby near the flagpoles.

On-site visits are weekdays only: Monday through Friday, 12:00 pm to 3:30 pm.

Keep the calendar in mind. No on-site visits happen on holidays. If you're planning around a long weekend or federal holiday, you'll need to pick a different day or go remote.

• ✓ Schedule your visit at least 1 day in advance.
• ✓ You can schedule as far out as 14 days in advance.

Before you drive out, call ahead to confirm which location to use and double-check details. Camp Verde Detention Center: (928) 567-7734, 2830 N Commonwealth Drive, Suite 105, Camp Verde, AZ 86322. Prescott Detention Center: (928) 771-3260, 1200 Prescott Lakes Parkway, Prescott, AZ 86301.

Paid remote visits let you connect from home or anywhere with internet. Yavapai County offers online video visitation for a small fee through systems like Securus Video Connect. These are web-based, so you can schedule and join using an app, computer, or tablet.

For a real-world price reference: JPay lists a 30-minute video session at $12.50 for Yavapai County Sheriff's Office. Treat that as a snapshot, not a guarantee. Pricing varies by vendor and can change, so check current rates before committing to remote visits as your main option.

If cost matters most, the free on-site option wins. There's no charge for those visits. Remote video is the convenience play, but fees add up. Using the JPay example, a single 30-minute session runs $12.50. Other providers may price differently.

1. Start with the scheduling window - on‑site visits must be scheduled at least 1 day in advance, and you can schedule up to 14 days out.
2. Check whether weekdays work for your household - on‑site visitation runs Monday through Friday, 12:00 pm to 3:30 pm.
3. Plan around the session length - all visits are limited to 20 minutes per session, so have your priorities ready (especially if kids want time, too).
4. Avoid holiday surprises - there are no on‑site visits on holidays, which can make remote video the easier backup on those weeks.

Location often decides it. On-site visits mean driving to Camp Verde (the video-visit building by the parking area) or Prescott (check in at the Sheriff's Office lobby near the flagpoles). Remote video works better for families who can't easily travel. Systems like Securus Video Connect let you join from anywhere with internet on an app, computer, or tablet. If you're coordinating multiple relatives in different places, remote visits make it easier for everyone to connect.

Next Steps

• ✓ Check your remote video vendor (for example, JPay or Securus) for current fees and terms before you schedule and pay.

• ✓ Call the Camp Verde or Prescott detention center to confirm the on‑site visitation hours (Monday through Friday, 12:00 pm to 3:30 pm), plus any holiday closures before you travel.