Yuma County Detention Center's Video Visit System: What Families Need to Know
Video visits at Yuma County Detention Center work a bit differently than most jails — since 2020, all visits are video-only. No in-person visitation. Once you know which service runs the system and who to call when things go sideways, scheduling becomes straightforward.
Yuma County Detention Center switched to video-only visitation in 2020. You won't be able to schedule an in-person visit. The silver lining? You can connect remotely instead of making the trip to the jail.
Video visits run through Combined Public Communications (CPC), also known as InmateSales. To get started, create an account at www.inmatesales.com. If you hit a snag during setup, contact CPC directly for help.
Vendor help: Combined Public Communications (InmateSales) can be reached at (877) 998-5678 or 1-702-829-3001. The same vendor also supports services like inmate email and tablet messaging through InmateSales.
Having account or technical issues? Start with vendor support. Combined Public Communications (InmateSales) is available at (877) 998-5678 or 1-702-829-3001. For email support through InmateSales, the 1-702-829-3001 line operates Monday through Friday 8 AM–12 AM (ET) and Saturday 10 AM–9 PM (ET).
- ✓ Unlimited visitations are allowed.
- ✓ There is no restriction on the number of visitors per visit.
- Pick a weekday time window - Professional visits may be scheduled Monday–Friday between 7:45 AM and 5:00 PM.
- Avoid the blocked scheduling period - No professional visits will be scheduled between 2:00 PM and 3:30 PM.
- ✓ Valid government-issued photo ID
- ✓ Professional credentials if requested (examples include an Arizona State Bar Association ID card, provider ID card, law enforcement credentials, private investigator’s license, interpreter certification card, etc.)
Visitation Office contact: Call (928) 539-7841 or email SO.Visit@ycso.yumacountyaz.gov. Public office hours are Monday–Friday, 7:30 AM–5:00 PM (excluding holidays).
Quick Checklist
- ✓ Create your video visitation account through Combined Public Communications (InmateSales) at www.inmatesales.com
- ✓ Use a device with a working camera/microphone and a stable internet connection
- ✓ Keep vendor support handy: (877) 998-5678 or 1-702-829-3001
- ✓ If you’re unsure who to contact, save the Visitation Office number and email: (928) 539-7841, SO.Visit@ycso.yumacountyaz.gov
Who to call: Contact InmateSales/CPC for account setup, login, and technical problems. Contact the Yuma County Detention Center Visitation Office if you have questions about professional visit scheduling or whether your credentials qualify.
Find an Inmate at Yuma County Adult Detention Center
Search for a loved one and send messages and photos in minutes.
