Montana
Phone & Messaging
The setup you need depends on where your loved one is housed. In Montana Department of Corrections (DOC) facilities, tablet communication starts with the...
Read guideMail & Photos
Montana uses off-site mail processing, so the mailing address depends on the facility. For certain Montana DOC facilities (including Montana State Prison,...
Read guideSending Money
How you add money depends on the facility and account type. Yellowstone County Detention Facility has a TRUST (commissary) account that can be funded...
Read guideVisitation
County jail schedules and remote-visit rules vary. Lewis and Clark County Detention Center offers in-person visitation on Saturdays, Sundays, and holidays...
Read guideFacility Info
If your loved one is in Lewis and Clark County, the detention center is at 221 Breckenridge Ave. in Helena. Book and Release hours are Monday, Wednesday,...
Read guideContact Information: Who to call for bonds, mail, programs, and services
The Lewis and Clark County Sheriff's Office main phone number is (406) 447-8204. The Law and Justice Center is at 406 Fuller Ave in Helena, and the Lewis...
Read guideFind an Inmate
Search for a loved one and send messages and photos in minutes.
Common Questions
Q
Do I need a special account to receive tablet emails or to message an inmate?
Yes, sometimes, and it depends on the system the facility uses. Montana DOC tablet communication is initiated by the inmate through an email invitation, and you create a GettingOut account after you receive that invite. For video visits in some county facilities, Yellowstone County states an NCIC account is required to visit with an inmate.
Q
Where should I send personal mail or photos for an inmate in Montana?
Many Montana facilities route personal mail to an off-site scanning address, not the jail or prison itself. Montana DOC lists a central processing address for personal mail (PO Box 247, Phoenix, MD 21131) using the inmate’s full name and AO number. Some counties use a Texas processing address, for example Lewis and Clark County and Yellowstone County list PO Box 591 in Longview, Texas, so double-check the correct address for your loved one’s specific facility before you send anything.
Q
Can I send legal or medical mail through the vendor PO box?
Usually no. Lewis and Clark County states all legal and medical mail must be mailed to the Lewis and Clark County Detention Center at 221 Breckenridge Ave, Helena, MT 59601 (not to the Texas PO box). If you are unsure which address applies, call the facility and ask for the correct legal and medical mail address.
Q
How long does the visitation approval process take and what do I need to apply?
Montana DOC says you must complete an online Visitation Application, and the review process may take up to 90 days (usually less). Before you can apply online, Montana DOC says you must create an Okta account.