Utah
Facility Info
Before calling or emailing, confirm exactly where your loved one is housed and have their name and ID number ready. For Utah state prison visits, the Utah...
Read guidePhone & Messaging
Phone rules vary by facility. Cache County Jail states that outgoing calls are either collect or pre-paid using purchased phone time, and family members can...
Read guideSending Money
Always match your deposit method to the specific jail or prison. Weber County Jail accepts deposits to an inmate trust account through a lobby kiosk (cash...
Read guideMail & Photos
Photo rules can be strict. Some jails return mail that doesn't match their format. Weber County Jail states that mail must come through the U.S. Postal...
Read guideVisitation
Visiting schedules vary, so check the schedule for your specific facility. Cache County Jail posts on-site visiting hours across weekdays and weekends, with...
Read guidePreparing for a visit, in-person or video: documents and rules to follow
If your facility uses video visitation, pay attention to account rules. Duchesne County Jail discontinued regular in-person visits when it implemented video...
Read guideFind an Inmate
Search for a loved one and send messages and photos in minutes.
Common Questions
Q
How do I block incoming calls from an inmate?
Cache County Jail states you can place a block by speaking with a member of jail administration at (435) 755-1000. If you still want controlled contact, Cache also describes setting up an account through NCIC to fund phone calls.
Q
Where should I send a money order for a county jail inmate?
Use the exact mailing address and payee the jail publishes. For example, Duchesne County Jail says money orders should be mailed to PO Box 10 in Duchesne, UT 84021 and made payable to the Duchesne County Jail. Other jails may use kiosks or online deposits instead (Weber County Jail describes a lobby kiosk and online deposits, and notes processing fees apply).
Q
Can I send photos or packages with mail?
It depends on the facility, and some Utah jails do not allow photos in regular mail at all. Weber County Jail says it only accepts white, pre-stamped or metered postcards and that mail with pictures will be returned, and Cache County Jail lists many prohibited mail items (including staples and other metal). For Utah state prisons, UDC says that starting January 5, 2026, personal (non-legal) mail must go to UDC processing PO Boxes for scanning and internal processing.
Q
How often can an inmate buy commissary items?
Weber County Jail states inmates may buy approved commissary items once per week using their Inmate Trust Account funds. Cache County Jail also notes that commissary limits can depend on an inmate’s classification, and inmates without funds may be able to order an indigent pack with basic hygiene items.