How to visit, scheduling, dress code, and visitor requirements
Visitation at Alfred D. Hughes Unit starts online. You must create your own TDCJ visitation account—staff can't do it for you, though they can help update an existing account. During registration, you'll submit an email and receive a message with a 7-digit validation code and a link to finish setup. Choose your email carefully: once it's tied to your account, it can't be changed or deleted. Complete the Background Questionnaire and enter phone numbers in XXX XXX XXXX format. When adding an inmate, the TDCJ/SID number must be eight digits. The scheduler shows four visit types (Regular, Contact, and Video/Tablet among them), with availability depending on the unit and the inmate's privileges. Dates may be hidden if the inmate already has a visit scheduled, and pending relationships appear under Relation Requests Pending Approval until verified at the unit.
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Securus remote video visits at the Alfred D. Hughes Unit break down to three numbers: $10.00 per visit, 60 minutes per session, and one visit per month. That monthly cap applies to the incarcerated person—each inmate can receive one Securus remote video visit per month. Sessions start and end at their scheduled times, so log in a few minutes early to get the full hour.
Planning to visit someone at the Alfred D. Hughes Unit? You'll need to create your own account in the TDCJ Online Visitation Scheduler first. Here's how to get it done—and how to avoid the most common setup headaches.
Setting up TDCJ online visitation for the first time? The process is straightforward, but a few small details—like the validation code and phone number format—can stop you cold if you miss them.
Planning to visit someone at the Alfred D. Hughes Unit? You'll need to set up your own TDCJ Online Visitation Scheduler account first. Here's how to get through the email validation, questionnaire, profile setup, and adding an inmate without hitting any snags.
To schedule visits at the Alfred D. Hughes Unit through TDCJ's Online Visitation Scheduler, you'll need to create your own visitor account first. The process is simple, but a few details—like your email choice and phone number format—can trip people up if you're not careful.
Planning to visit someone at the Alfred D. Hughes Unit? You'll need to set up your own TDCJ Online Visitation Scheduler account first. Here's how to register—and how to avoid the common mistakes that trip people up.
When you schedule a visit for someone at the Alfred D. Hughes Unit, the visit
Booking time with someone at the Alfred D. Hughes Unit? The TDCJ Online Visitation Scheduler will ask you to choose a
Register at the TDCJ visitation login URL—staff can’t create an account for you. After you submit your email, you’ll receive an email with a 7-digit validation code and a link to finish registration. Complete the Background Questionnaire, enter your phone number as XXX XXX XXXX, and add the inmate using their eight-digit TDCJ/SID number.
The scheduler lists four visit types, including Regular, Contact, and Video/Tablet, but what you can select depends on the unit and the inmate’s privileges. Video/Tablet in the scheduler is separate from the Securus Video program, so confirm which option applies to your situation.
If the Schedule Visit button is blank or shows “Call Unit,” call the inmate’s unit of assignment to schedule the visit. If it says “Not Approved for Visits,” the inmate’s visitation privileges have been removed—contact the unit for clarification. If your Relationship Request is pending, it will appear under Relation Requests Pending Approval until unit staff verify it.
Registering your phone number is the first step to receiving calls from someone at TDCJ. Getting everything ready beforehand will save you time and frustration.
Registering for TDCJ inmate calls is quick — but it goes smoother when you have the right info ready. Here's what to gather before you start.
When phone calls, e-messaging, video visits, or tablets aren't working right, you have a few clear options. Start with the vendor for service issues. If that doesn't resolve things, escalate to TDCJ Inmate Technology Services (ITS).
