Allen County Jail, OH

Staying in touch with someone at Allen County Jail usually means going through the Corrections Division, which handles in-person and video visitation plus mail and funds for people in custody. Video sessions run through Securus Video Connect—you can access it via the free Securus app, a computer, or a tablet. For offsite video visits, you'll need a compatible device, a vendor account, and to schedule through Securus's portal. Onsite visits may use facility terminals instead. Keep in mind that calls, video sessions, and electronic messages are monitored and recorded for security. Vendor rules and payment requirements vary. You'll typically need to be on the approved visitor list and complete enrollment steps, including submitting a photo ID and a clear verification photo.

Allen County Corrections Division manages inmate funds, but deposits must go through approved channels—you can't hand cash to staff. To send money, get the inmate's full name and ID number first. Then pick an authorized option: online portal, phone deposit, lobby kiosk, or approved retail method. Follow the vendor's steps to complete the deposit. Funds in the account can cover commissary purchases, phone time, hygiene items, and other fees when allowed by facility or vendor rules. Double-check that you're using the jail's authorized vendors before paying—unofficial sites exist. Plan for convenience or processing fees, which the third-party vendor sets.

Start on the Allen County Sheriff's website and click "View Active Inmates" to reach the county's online inmate inquiry tool. The search form lets you filter by Name, Subject Number, Booking Number, In Custody status, Booking From/To dates, and Housing Facility. For the best results, enter at least one identifier—a full name works, and a booking number helps if you have it. Complete any on-page verification, run the search, and review the returned booking entries. Want automatic updates? The sheriff's special services page links to VINE, where you can register for custody-status alerts by phone or email.

For inmate status or bond information at Allen County Jail, call the booking desk at 419-993-1407. Eligible bonds can be posted 24/7 at window 3 in the Sheriff's Office lobby. For reports and record requests, contact the Records Bureau at 419-227-3535 or email records@acso-oh.us. Include the date/time, location, and report number (if available) for crash or criminal incident reports. You can pick up reports in person Monday–Friday, 8:00am–4:00pm. Hard copies cost $0.04 per page; mailed or faxed copies are $0.04 per page plus prepaid postage. Photographs can be emailed free or provided on CD for $10. Other useful contacts: Inmate Health Care (419-993-1428 or 419-993-1429), Lt. Mat Johnson in Inmate Services (419-223-8573; johnsonma@acso-oh.us), and PIO Victoria Gonzalez (419-221-5391; gonzalez@acso-oh.us).