How to send messages, photos, and packages
Staying in touch with someone at Allen County Jail usually means going through the Corrections Division, which handles in-person and video visitation plus mail and funds for people in custody. Video sessions run through Securus Video Connect—you can access it via the free Securus app, a computer, or a tablet. For offsite video visits, you'll need a compatible device, a vendor account, and to schedule through Securus's portal. Onsite visits may use facility terminals instead. Keep in mind that calls, video sessions, and electronic messages are monitored and recorded for security. Vendor rules and payment requirements vary. You'll typically need to be on the approved visitor list and complete enrollment steps, including submitting a photo ID and a clear verification photo.
Search for a loved one and send messages and photos in minutes.
Yes. Allen County Jail’s Corrections Division offers video visitation as well as in-person visits. Video sessions use Securus Video Connect through the free Securus app, a computer, or a tablet.
Schedule video visits through Securus Video Connect using the free Securus app, a computer, or a tablet. You’ll generally need to be on the incarcerated person’s approved visitor list and registered with the vendor before you can schedule.
Yes—calls, video sessions, and electronic messages are routinely monitored and recorded for security. Vendor policies can vary, and some communications (such as attorney-client contacts) may be handled differently in specific situations.
Trying to reach the right person at Allen County Jail? Having the correct number saves time and frustration. Use this directory to connect quickly with booking/bond, health care, jail leadership, and inmate services.
Trying to reach someone at Allen County Jail? Start by confirming they're actually in custody there, then contact the right office for your question. Here are the publicly listed contact options for Allen County.
Need to check if someone's currently in custody in Allen County? The Sheriff's Office has an online inmate search you can use in just a few minutes.
