How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Arizona State Prison Complex.

Sending Photos and Postcards

A great way to send love and support to a loved one at Arizona State Prison Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Arizona State Prison Complex.

Frequently asked questions about Arizona State Prison Complex

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Arizona State Prison Complex.

2. How much does it cost to send a message to Arizona State Prison Complex?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Arizona State Prison Complex?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Arizona State Prison Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Arizona State Prison Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Arizona State Prison Complex?

   Mailing address:

   Arizona State Prison Complex
   7125 E Cesar Chavez Blvd
   San Luis, AZ 85349
   Phone: (928) 627-8871

   Business hours:

   • Monday: 8:00 AM – 4:00 PM
   • Tuesday: 8:00 AM – 4:00 PM
   • Wednesday: 8:00 AM – 4:00 PM
   • Thursday: 8:00 AM – 4:00 PM
   • Friday: 8:00 AM – 4:00 PM
   • Saturday: 8:00 AM – 4:00 PM
   • Sunday: 8:00 AM – 4:00 PM

5. What are the visiting hours at Arizona State Prison Complex?

   Visiting hours at Arizona State Prison Complex vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (928) 627-8871 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Arizona State Prison Complex?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Arizona State Prison Complex for their specific mail policies.

7. How do I send money to an inmate at Arizona State Prison Complex?

   You can send money to an inmate at Arizona State Prison Complex through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Arizona State Prison Complex?

   Many facilities now offer video visitation as an alternative to in-person visits. At Arizona State Prison Complex, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Arizona State Prison Complex?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Arizona State Prison Complex for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Arizona State Prison Complex, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The breadth of developmental opportunities at ASPC Yuma/Cibola Unit reflects a comprehensive approach to individual growth and successful community reintegration. This facility typically emphasizes a multi-faceted framework that addresses educational advancement, personal wellness, and practical skill development. Through carefully structured programming, individuals may access resources designed to build both foundational competencies and specialized abilities that support long-term stability and success.

Educational opportunities often form the cornerstone of personal development at the facility. Academic programs may include basic literacy instruction, high school equivalency preparation, and various vocational training initiatives that help individuals develop marketable skills. Moreover, special education services are typically available to ensure that all participants can access appropriate learning support based on their individual needs. These educational pathways often provide the foundation for meaningful employment and continued learning beyond incarceration.

Support services and therapeutic opportunities complement the educational framework through comprehensive wellness programming. Work programs and work release opportunities may offer practical experience while building employment readiness and financial responsibility. Additionally, substance abuse treatment services typically address underlying challenges that may have contributed to criminal behavior, providing individuals with tools for sustained recovery. These therapeutic interventions, combined with broader wellness programs, often create a supportive environment where participants can develop healthy coping strategies and build the personal resources necessary for successful community reentry.

Daily Life & Visitation

The sound of morning announcements typically marks the beginning of another structured day for individuals housed within the facility’s secure perimeter. At present, the daily routine revolves around a carefully organized schedule that actively balances security requirements with opportunities for personal development and rehabilitation. Wake-up calls generally occur in the early morning hours, followed by count procedures and preparation for the day ahead. Meals are served at designated times in communal dining areas, where individuals gather for breakfast, lunch, and dinner according to their housing unit assignments.

Living accommodations vary throughout the facility, with individuals typically housed in multi-person cells or dormitory-style units depending on their security classification and available space. Each housing area generally includes basic amenities such as beds, storage areas for personal belongings, and shared bathroom facilities. Moreover, individuals may purchase approved items from the commissary to supplement their basic necessities, including snacks, hygiene products, and writing materials. The facility usually maintains specific guidelines regarding personal property, allowing residents to keep a limited number of approved items in their living spaces.

Whereas the structured environment emphasizes security and routine, various programs actively offer opportunities for education, vocational training, and personal growth. Recreation periods typically include access to outdoor yards, gymnasium facilities, and organized activities that promote physical fitness and social interaction. Work assignments within the facility generally provide individuals with job skills and daily structure, ranging from kitchen duties to maintenance responsibilities. Family connections remain important through scheduled visitation periods and telephone privileges, which usually operate according to established guidelines and security protocols. These communication opportunities often serve as vital links to support systems outside the facility walls.