ASPC-Yuma-Cibola Unit, AZ
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Guides for This Facility

Applying for Visitation at Cibola Unit: Fees, Timelines, and What to Expect
Applying for visitation can feel overwhelming the first time. At Cibola Unit, here's what to plan around: a one-time $25 fee for most adult visitors, a strict 30-day deadline to submit everything, and a processing window that can stretch up to 60 days.
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How Long Digital Mail Takes and How Inmates at Cibola Access It
Digital mail can feel confusing, especially when you're waiting on something time-sensitive. Here's what to expect for processing time at ASPC‑Yuma‑Cibola Unit, how your loved one can view mail without a tablet, and what to do if something seems stuck.
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How to Send Mail to Someone at ASPC Yuma — Cibola Unit After Dec 15, 2025
Starting December 15, 2025, personal mail for someone at ASPC Yuma — Cibola Unit no longer goes to the unit's local P.O. Box. Instead, personal letters, greeting cards, and photos must be sent to ADCRR's Digital Processing Center in Texas: PO Box 211309, Dallas, TX 75211.
Read GuideAt a Glance
Visitation
- All adult visitors (in-person, phone, and video) must pay a one-time, non-refundable $25 background check fee.
- All visitation-related payments must be made electronically; the facility does not accept cash or paper payments for visitation fees.
- Required background-check payments and supporting documents must be received within 30 days of the application or the application will be considered incomplete.
Communication
- Securus customer service for digital mail is available 24/7 at (800) 844-6591.
- Digital mail is original postal/hardcopy mail scanned centrally and delivered to an inmate's secure tablet or kiosk.
- There is no facility limit on the amount of mail that can be uploaded to an inmate's secure tablet.
Mail & Letters
- Personal mail (letters, greeting cards, photos) to inmates must be addressed to ADCRR’s Digital Processing Center, PO Box 211309, Dallas, TX 75211 (effective Dec 15, 2025).
- Packages and publications must be sent to Arizona Department of Corrections, Rehabilitation and Reentry at 801 E Jefferson Street, Phoenix, AZ 85034 (effective Jan 7, 2026).
- Only written correspondence, greeting cards, drawings, and photos are accepted for scanning; legal mail, publications, and packages are excluded from scanning.
Sending Money
- ADCRR does not accept checks, money orders, or cashier’s checks for deposits to inmate accounts.
- Most deposits for Arizona state facilities are made through approved third‑party services online, by phone, or at on‑site kiosks.
- Online or phone deposits generally require the inmate’s commissary PIN or booking number and your payment details, and they usually post quickly.
Contact Info
- Inmate mail for ASPC‑Yuma Cibola Unit is sent to P.O. Box 8909, San Luis, AZ 85349.
- Include the inmate’s full name and ADC number on all mail to ensure proper delivery.
- The Yuma complex main phone number is (928) 627-8871 for unit inquiries and to confirm contacts.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting ASPC–Yuma Cibola Unit starts with a one-time, non-refundable $25 background check. This applies whether you're planning in-person, phone, or video visits. Transaction fees vary depending on the vendor and payment method. Submit your payment and any required documents within 30 days of applying—otherwise your application will be marked incomplete. After the unit receives everything, expect processing to take up to 60 days. Once approved, check the facility's visitation calendar for scheduled visiting times. Questions? Contact the Cibola Unit visitation team via email.
Read full guideCommunication
ASPC‑Yuma Cibola uses Securus for digital mail. If you run into issues or have questions, Securus customer service is available 24/7 at (800) 844‑6591. Here's how digital mail works: your original letter gets scanned at a central location and delivered to the inmate's secure tablet or through an electronic kiosk. There's no limit on how much mail can be uploaded to a tablet. For phone calls, video visits, or tablet messaging, you'll set up an account with the approved vendor, complete verification, add funds, and schedule or send messages through their platform. Fees and payment methods vary by vendor, so check with Securus or the specific provider for details.
Read full guideMail & Letters
Personal mail to ASPC‑Yuma Cibola—letters, greeting cards, drawings, and photos—goes to ADCRR's Digital Processing Center in Dallas. It gets scanned and delivered to the inmate's secure tablet or electronic kiosk. Securus aims to process and make scanned mail available within three business days, and there's no extra cost to send or receive digital mail. Legal mail, packages, publications, and official government mail don't get scanned—send those to the centralized Phoenix addresses instead. Never send packages to the digital processing center. Original items are held for 90 days before disposal. Want yours back? Include a self-addressed, stamped envelope. All mail gets inspected and can be rejected. Missing the full name, ID number, or correct address? It'll be returned.
Read full guideSending Money
ADCRR doesn't accept checks, money orders, or cashier's checks for deposits to inmate accounts at ASPC–Yuma Cibola Unit. Instead, use approved third-party services—you can pay online, by phone, or at an on-site kiosk when available. You'll need the inmate's commissary PIN or booking number along with your payment details. Online and phone deposits typically post quickly. Deposited funds can go toward commissary, telephone, or other authorized accounts. Before sending money, check the facility or vendor website for exact deposit options and transaction fees.
Common Questions
Showing 6 of 15How much does it cost to apply for visitation at ASPC Yuma Cibola Unit?
Adult visitors must pay a one-time, non-refundable $25 background check fee to apply for in-person, phone, or video visits. Vendor transaction fees may also apply, and the amount depends on the provider and payment method.
VisitationHow long will it take for the Cibola Unit to process my visitation application?
Get your payments and documents in within 30 days of applying, or your application will be marked incomplete. Once the unit has everything, processing takes up to 60 days.
VisitationHow do I pay the visitation background check fee and who do I contact with questions?
Pay the background check fee electronically through the accepted vendors; transaction fees vary by vendor and payment method. For questions or follow-up, email the Cibola Unit visitation team at yuma.cib.vidvis@azadc.gov.
VisitationHow do I get help with digital mail at ASPC‑Yuma Cibola?
Call Securus customer service for digital mail support 24/7 at (800) 844‑6591.
CommunicationWhat is digital mail and how do inmates receive it at Cibola?
Digital mail is original postal/hardcopy mail that’s scanned at a central location and delivered to an inmate’s secure tablet or an electronic kiosk. ASPC‑Yuma Cibola does not limit the amount of mail that can be uploaded to the tablet.
CommunicationHow do I set up and pay for phone, video, or tablet messaging for an inmate?
Set up an account with the facility's approved vendor, complete verification, and add funds or purchase credits through their platform. Fees and accepted payment methods vary—check the vendor's website or contact their support for specifics.
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Did You Know?
You're looking at the guide for ASPC‑Yuma — Cibola Unit in Arizona. For help with digital mail, Securus customer service is available 24/7 at (800) 844-6591.
This guide is compiled from official facility documentation and community feedback. Learn how we verify