Mail, photos, messaging, and phone/call options for staying in touch.
At ASPC-Yuma Cibola Unit, adult visitors applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check fee (Department Order 911). If you only want to accept inmate phone calls, you may be exempt from the $25 fee, but you still need to apply for phone privileges. When paying the background check online, transaction fees vary by provider: Keefe charges no fee, JPay charges $0.95, and GTL via CheckFreePay or Western Union charges $1.00. Set up an account with the approved vendor platform and complete any required verification steps before scheduling video visits or purchasing calling credits. Keep in mind that facility rules and vendor terms affect how calls, video visits, and messages are scheduled, paid for, and monitored.
Search for a loved one and send messages and photos in minutes.
At Cibola (under ADCRR), "digital mail" means your regular paper mail gets scanned at a central location and delivered electronically. Your loved one typically views it on their secure tablet or through an electronic kiosk set up for mail access.
Digital mail can feel confusing, especially when you're waiting on something time-sensitive. Here's what to expect for processing time at ASPC‑Yuma‑Cibola Unit, how your loved one can view mail without a tablet, and what to do if something seems stuck.
Trying to reach someone at ASPC-Yuma-Cibola Unit? Your two most reliable options are mail (with a big routing change on the way) and in-person visitation. Here are the exact details you need so your message and plans don't get held up.
Starting December 15, 2025, personal mail for someone at ASPC Yuma — Cibola Unit no longer goes to the unit's local P.O. Box. Instead, personal letters, greeting cards, and photos must be sent to ADCRR's Digital Processing Center in Texas: PO Box 211309, Dallas, TX 75211.
Arizona's
Arizona is moving personal inmate mail to a Digital Processing Center in Texas starting December 15, 2025. If you accidentally send personal mail directly to a prison complex during the changeover, don't panic—ADCRR is offering a one-month grace period from December 15, 2025 through January 15, 2026. Mail sent the old way during this window will still be processed and delivered. Think of this grace period as a courtesy buffer while everyone adjusts to the new system. Already dropped something in the mailbox addressed the old way? If it falls within this timeframe, ADCRR says they'll handle it rather than bouncing it back immediately.
Sending mail to someone at Cibola Unit? The right address depends on what you're mailing. Personal letters go to Texas for digital processing. Packages, publications, and certain official mail route through Phoenix. Legal mail still goes directly to the person at their assigned unit.
Got questions about visiting someone at Cibola Unit? Calling the visitation line is usually the fastest way to get clear answers.
It's a one-time, non-refundable $25 fee for adult visitors applying for in-person, phone, or video visits at Cibola Unit.
No. If you only want to accept phone calls from an inmate, you are not required to pay the $25 background check fee, but you still must apply for phone privileges through the regular process.
You can pay the $25 fee online through approved vendors. Transaction fees vary by provider (for example, Keefe charges no fee, JPay $0.95, GTL $1.00). Create an account on the vendor platform, complete any verification steps, and follow the payment flow before scheduling or accepting visits.
Applying for visitation can feel overwhelming the first time. At Cibola Unit, here's what to plan around: a one-time $25 fee for most adult visitors, a strict 30-day deadline to submit everything, and a processing window that can stretch up to 60 days.
Scheduling a visit at Cibola Unit depends on which day you need and whether you have to book ahead. Here's what you need to know about weekend visiting, Tuesday non-contact appointments, and special visit requests.
Sending money is straightforward once you know the right channel. The biggest pitfalls? Mailing funds to the wrong address, or trying a payment type the Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) won't accept.
