How to Add Money to an Inmate's Account at Big Sandy Regional Detention Center (TouchPay)

To deposit money into an inmate's account at Big Sandy Regional Detention Center through TouchPay, you first need to email required information to administrator@bsrdc.com. Already on the inmate's contact list? You can skip the email step entirely.

Big Sandy needs specific details in your email before they'll approve you for TouchPay deposits.

• ✓ Inmate’s full name
• ✓ Name as it appears on the card being used for the deposit
• ✓ Your gender
• ✓ Your relationship to the inmate
• ✓ Your address

Send your email to administrator@bsrdc.com. Per Big Sandy's commissary information, this email is required before you can fund an inmate's account through TouchPay.

If you've already been added to the inmate's contact list (whether recently or in the past), you can skip the email pre-approval step and go straight to making your TouchPay deposit.

TouchPay is a third-party payment service. Before using it, you may want to weigh the convenience against how the vendor handles your personal information.

1. Re-check your email details: Make sure you included the inmate’s full name, the name as it appears on the card you will use, your gender, your relationship to the inmate, and your address.
2. Confirm whether you’re already on the contact list: If you have been added to the inmate’s contact list recently or in the past, you can skip the email pre-approval step.
3. Resend the email if needed: If anything was missing or unclear, send a corrected email with the full set of requested details.
4. Call for help if you’re stuck: If your deposit is not accepted or you are not getting a reply, contact the facility for assistance.

If you run into issues, you can reach the jailer at Big Sandy Regional Detention Center at (606) 265-3382.