How to Contact an Inmate at Big Sandy Regional Detention Center (KY)
If you need to support someone in custody, start with the communication methods the facility actually publishes, and double-check anything that involves money.
To deposit commissary funds at Big Sandy Regional Detention Center, the facility uses TouchPay. Before you can make a deposit, you'll need to email the following details to administrator@bsrdc.com: the inmate's name, the inmate's gender, the name as it appears on the card you're using, your relationship to the inmate, and your address. Already on the inmate's contact list (from a recent or past addition)? The facility says you can skip that email step.
Scam warning: The facility will never call family members asking for money to bond someone out. It does not authorize outside agencies to make those calls either.
Beyond commissary funding and the scam warning above, details on other contact methods (phone calls, mail, email messaging, scheduling rules) aren't covered here. If you've heard something from another person or found info on social media, verify it directly with the facility before acting on it.
Steps to Follow
- ✓ Email commissary funding details for TouchPay deposits to administrator@bsrdc.com, including the required depositor and inmate information.
- ✓ Do not send money or payment info to anyone who calls claiming they can bond someone out. The facility says it does not make those calls and does not authorize outside agencies to do it.
Before sending commissary money, confirm that TouchPay is still the current process and that administrator@bsrdc.com is still the right email for submitting depositor and inmate information. Policies and contact points change. A quick check can save you real time and frustration.
If you get a call or message asking for money to bond someone out, treat it as a red flag. The facility's stated policy is clear: it does not call family members to solicit bond money, and it does not authorize outside agencies to do so. Ask the facility directly what official communication looks like when money issues come up, so you know what to trust.
- Check official sources first. Use the facility’s official website or official contact channels to confirm current rules.
- Ask for specifics in writing. Request confirmation of accepted commissary payment methods and what communications are considered official.
- Save what you verify. Keep a screenshot, email, or note with the date and the contact details you used, so you can refer back later.
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