How to deposit funds, commissary, and payment options
Big Sandy Regional Detention Center accepts TouchPay deposits for inmate accounts. You'll need to email administrator@bsrdc.com with the required information: the inmate's name, the name on the card being used, your gender, your relationship to the inmate, and your address. Already on the inmate's contact list? Big Sandy says you can skip the email step. One thing to keep in mind: a large Telmate/TouchPay-related data exposure was reported in August 2020. If you have security concerns or prefer a different payment channel, ask the facility about other deposit options.
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Before you can fund an inmate's account at Big Sandy Regional Detention Center through TouchPay, you'll need to get pre-approved. That means sending a quick email with your details (unless you're already on the inmate's contact list). After that, you're good to go.
Big Sandy accepts TouchPay deposits. Email administrator@bsrdc.com with the required TouchPay information to fund the inmate’s account. If you are already on the inmate’s contact list, you may not need to send the TouchPay email.
Provide the inmate’s name, the name on the card used, your gender, your relationship to the inmate, and your address.
TouchPay describes its service as a convenient way to deposit money that reduces manual work for facility staff. That said, a large Telmate/TouchPay-related data exposure was reported in August 2020. Weigh that risk when choosing how to deposit.
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
Need to reach Big Sandy Regional Detention Center or confirm details about a loved one? Here are the contact numbers families use most.
If you need to support someone in custody, start with the communication methods the facility actually publishes, and double-check anything that involves money.
