Alert — Apple Pay / $2,500 Bond Scam Targeting Big Sandy Families
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
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Kentucky detention facilities typically handle communication through phone calls, video visits, secure messaging or tablets, and mail, often through a third-party vendor. Calls and electronic messages are commonly monitored or recorded, and you may need an approved account before scheduling video visits or receiving messages. Big Sandy Regional Detention Center specifically warns families about bond scams. The facility says it does not call relatives to solicit money, including reports of scammers demanding $2,500 through Apple Pay to "get someone out." To fund an inmate's TouchPay account, email the required information to administrator@bsrdc.com. You can skip that step if you've already been added to the inmate's contact list.
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To fund an inmate’s TouchPay account, send the required information by email to administrator@bsrdc.com. If you were recently added to the inmate’s contact list (or were added in the past), you can skip the email step.
No. Big Sandy says it does not call family members to solicit money, and it does not authorize outside agencies to make those calls.
Big Sandy warns about scammers calling families and demanding a large Apple Pay payment (one reported example was $2,500) to secure a release. Don't send money in response to unsolicited calls. Always confirm payment instructions directly through facility contacts listed on official pages.
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
Need to reach Big Sandy Regional Detention Center or confirm details about a loved one? Here are the contact numbers families use most.
Before you can fund an inmate's account at Big Sandy Regional Detention Center through TouchPay, you'll need to get pre-approved. That means sending a quick email with your details (unless you're already on the inmate's contact list). After that, you're good to go.