Big Sandy Regional Detention Center — Address and Essential Phone Numbers for Families
Need to reach Big Sandy Regional Detention Center or confirm details about a loved one? Here are the contact numbers families use most.
Mail, photos, messaging, and phone/call options for staying in touch.
Kentucky detention facilities typically handle communication through phone calls, video visits, secure messaging or tablets, and mail, often through a third-party vendor. Calls and electronic messages are commonly monitored or recorded, and you may need an approved account before scheduling video visits or receiving messages. Big Sandy Regional Detention Center specifically warns families about bond scams. The facility says it does not call relatives to solicit money, including reports of scammers demanding $2,500 through Apple Pay to "get someone out." To fund an inmate's TouchPay account, email the required information to administrator@bsrdc.com. You can skip that step if you've already been added to the inmate's contact list.
Search for a loved one and send messages and photos in minutes.
Need to reach Big Sandy Regional Detention Center or confirm details about a loved one? Here are the contact numbers families use most.
If you need to support someone in custody, start with the communication methods the facility actually publishes, and double-check anything that involves money.
If someone calls claiming you can pay to get a loved one released from Big Sandy Regional Detention Center, stop. Verify before you send a dollar. The facility has specifically warned families about a bond scam involving a demand for Apple Pay payment.
Calling the right office first can save you a lot of time when you need answers about someone at Big Sandy Regional Detention Center. Here are the main numbers to keep handy and what each one is best for.
To fund an inmate’s TouchPay account, send the required information by email to administrator@bsrdc.com. If you were recently added to the inmate’s contact list (or were added in the past), you can skip the email step.
No. Big Sandy says it does not call family members to solicit money, and it does not authorize outside agencies to make those calls.
Big Sandy warns about scammers calling families and demanding a large Apple Pay payment (one reported example was $2,500) to secure a release. Don't send money in response to unsolicited calls. Always confirm payment instructions directly through facility contacts listed on official pages.
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
Before you can fund an inmate's account at Big Sandy Regional Detention Center through TouchPay, you'll need to get pre-approved. That means sending a quick email with your details (unless you're already on the inmate's contact list). After that, you're good to go.
This facility uses TouchPay for account funding. To start a deposit, email the required information to administrator@bsrdc.com.