Send Photos & Mail at Big Sandy Regional Detention Center, KY

How to send messages, photos, and packages

Overview

Kentucky detention facilities typically handle communication through phone calls, video visits, secure messaging or tablets, and mail, often through a third-party vendor. Calls and electronic messages are commonly monitored or recorded, and you may need an approved account before scheduling video visits or receiving messages. Big Sandy Regional Detention Center specifically warns families about bond scams. The facility says it does not call relatives to solicit money, including reports of scammers demanding $2,500 through Apple Pay to "get someone out." To fund an inmate's TouchPay account, email the required information to administrator@bsrdc.com. You can skip that step if you've already been added to the inmate's contact list.

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Quick Facts

  • Big Sandy states it does not call family members soliciting money and does not authorize outside agencies to make such calls.
  • To fund an inmate's TouchPay account at Big Sandy, send the required information by email to administrator@bsrdc.com.
  • If you have already been added to an inmate's contact list recently or in the past, you can skip the TouchPay email step.
  • The facility warns that scammers may call families instructing them to pay $2,500 via Apple Pay to get an inmate out of jail.

Common Questions

How do I add money to an inmate's account at Big Sandy Regional Detention Center?

To fund an inmate’s TouchPay account, send the required information by email to administrator@bsrdc.com. If you were recently added to the inmate’s contact list (or were added in the past), you can skip the email step.

Will Big Sandy call me to ask for money to bond someone out?

No. Big Sandy says it does not call family members to solicit money, and it does not authorize outside agencies to make those calls.

What bond scams should Big Sandy families watch for?

Big Sandy warns about scammers calling families and demanding a large Apple Pay payment (one reported example was $2,500) to secure a release. Don't send money in response to unsolicited calls. Always confirm payment instructions directly through facility contacts listed on official pages.

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